Ticketmaster Reviews

2.09 Rating 68 Reviews
29% of reviewers recommend Ticketmaster
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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
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delivery methods
Customer Service
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11 - 12 hours
Avg Email Response Time
"Great value tickets in the Summer Flash Sale"
Posted 6 months ago
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"It makes the purchase of concerts tickets very easy. The only drawback is that in some cases, physical tickets are obligatory, which isn't so convenient and you have to pay extra for the shipping."
Posted 9 months ago
"Easy website to use, fast process for buying tickets. Thanks"
Posted 1 year ago
"A great site to find what you are looking for and very efficient reply service once you have made your purchase"
Posted 1 year ago
"Easy to use and safe delivery."
Posted 1 year ago
"Quick, easy purchase at home, booking seats required at theatre."
Posted 1 year ago
"Really clear, easy and simple booking process with option of cancellation protection."
Posted 1 year ago
"Issue with delivery address for concert tickets. Ticketmaster acted immediately to resolve the issue, very happy with their service."
Posted 1 year ago
"Ticketmaster customer service is excellent. wish more ticket companies were like this."
Posted 5 years ago
"Shoutout to Ticketmaster AU for some amazing customer service including a personal call. Love your work."
Posted 5 years ago
"Would you believe me if I said I just had a very positive experience with a Ticketmaster customer service rep? I actually did. Very Impressed & Happy"
Posted 5 years ago
Ticketmaster is rated 2.09 based on 68 reviews

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Alice, Customer Support