Ticket Arena CS Reviews

4.6 Rating 334 Reviews
91 %
of reviewers recommend Ticket Arena CS
Read Ticket Arena CS Reviews
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Phone:

0113 350 4114

Email:

support@ticketarena.co.uk

Location:

31-32 Park Row
Leeds
LS1 5JD

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Anonymous
Anonymous  // 01/01/2019
Very kind and available to resolve problems
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Posted 4 years ago
They have helped me and been so amazing really good customer service skills
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Posted 4 years ago
I bought the wrong tickets for Octoberfest and I got everything sorted out and refunded very quickly on the same day as purchased.
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Posted 4 years ago
Quick, informative response to my question.
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Posted 4 years ago
replied to my query promplty by email
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Posted 4 years ago
They gave quick thorough responses and were extremely helpful
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Posted 4 years ago
Were responsive and able to help me with a problem I was having.
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Posted 4 years ago
Alex was very fast responding and very helpful
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Posted 4 years ago
Alex was very quick to respond to my query and explained everything very clearly.
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Posted 4 years ago
Quick responses to emails, not having to hold when calling managed to get through and speak with someone quickly. Alex- very helpful, polite and helped me all throughout my query.
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Posted 4 years ago
I was pleased with the prompt reply. The answer to my query came quickly and I appreciate that. Only one thing was not clear and I wish it had been: We had confirmed seats which was great to know. What I did not know, though, was that it was not really open seating but the wristband we got when going through the gate had a number on it and that was our seat number. I was under the impression because we had no seat number on the ticket itself, that it would be an area of open seating. I would have liked to have known that ahead of time. Plus, our "guide" told us to sit anywhere in the "F" section which is the letter on the wristband, but that wasn't really correct - we had assigned seats and would have been in others' seats if we had truly sat anywhere within the "F" area so that was also misleading. But, you did answer my query and next time I need to know to ask more than I did:-)
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Posted 4 years ago
Answered promptly, solved my issue.
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Posted 4 years ago
quick response to my concerns. very good
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Posted 4 years ago
answered emails with info i had asked for in a timely manner
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Posted 4 years ago
Brilliant service
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Posted 4 years ago
It’s my daughter Jenny bday today over excited she left on the train early this morning to go to el dorado on a weekend camping ambassador ticket She rang me to say she had forgotten her ticket !! After just 30 minutes while I contacted customer services and provided photos of the ticket lovely Victoria mailed me to say it was sorted !! I can’t thank you enough ❤️ You saved her day instead of driving to Ledbury I am relaxing in my garden !! Thank you thank you thank you
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Posted 4 years ago
Customer service was absolutely brilliant, resolved all issues with ease. Very kind lady called victoria dealt with me in a kind a professional manner, putting my mind at ease.
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Posted 4 years ago
The customer service rep was able to find my ticket!
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Posted 4 years ago
By answering my query quickly
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Posted 4 years ago
Easy to contact. Dealt with problem quickly. Good advice.
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Posted 4 years ago
Ticket Arena CS is rated 4.6 based on 334 reviews