TheHouseShop Reviews

4.5 Rating 152 Reviews
89 %
of reviewers recommend TheHouseShop
4.5
Based on 152 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read TheHouseShop Reviews
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Email:

support@thehouseshop.com

Location:

85 great portland street, floor 1,
London
w1w 7lt

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He was very helpful and reassuring. Very good customer service. Thank you :-)
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First time user of TheHouseShop.com , Couldn't have been any easier , Was a bit concerned about a couple of things , Made a quick phone call and was taken through the bits I was concerned about very quickly and efficiently by Alex , Looking forward to putting on more properties with them
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Great service. The advert was free of charge, I was offered other services but there was no obligation. The service that I found very useful is their tenant referencing. I did not pay anything, my tenant paid £49 and that was it. Good idea to charge the tenant. The first one failed so I would have been out of pocket. Special thank you to Alex in their customer department who was really helpful. I will use it again for sure.
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What a marvel, a website that is easy to use, clear and possibly using my starting criteria somewhere that is free to advertise my rental property. When registering a property to rent you get various options, which is where they would seem to get some revenue such as being able to provide an EPC if you don’t have one. You are free to use these additional facilities or take them up on their offers or continue without using them and post your advert completely free of charge. I also liked the fact that they did conduct security checks to validate the ownership of the property; a facility that I feel will give potential tenants some measure of confidence when they are looking for somewhere to rent.
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When we found The House Shop, we thought it would be a daunting task to upload the details of our property ourselves. This was made very easy with the help and guidance of the friendly and pleasant staff, especially Alex and Joanne who were brilliant. We found this experience very refreshing. Thank you The House Shop. Mr and Mrs R.
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Alex at The House Shop, was extremely helpful guiding me through the process to set up an account and list an accessible property for sale. The HouseShop.com portal, is really easy to use and listings look very professional. I'm looking forward to receiving loads of enquiries for our For Sale and To Let listings. Christine www.hybrid-salesandlettings.co.uk
TheHouseShop 5 star review on 14th November 2016
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Easy to register and set up ad.
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TheHouseShop.com are always so helpful and approachable! They have a huge selection of properties on the market and you can contact the sellers directly, without going through an estate agent. Although i'm not looking to sell any property at the moment, I will definitely use their website in the future!
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Amazing company to deal with. Take great pride in their work and are a pleasure to work with! Thanks again :) Tara
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I sent an email and received a super prompt reply. I telephoned them and found Alex the Account Manager to be pleasant, professional and listened to my query. He advised me and prompted an action to resolve the query. Fantastic company to work with especially for new agents like myself who cannot afford other paid portals like Rightmove and Zoopla and OnTheMarket.com that I cannot join due to not meeting their joining criteria. I would recommend any agent and property owner to use TheHouseShop.
TheHouseShop 5 star review on 4th November 2016
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Alex was really helpful and dealt with my query in a professional manner.
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The sales team were very informative and pleasant to deal with.
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The TheHouseShop.com is an very informative blog. Anybody can get much information from this blog.
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fast efficient and understanding. Helpful and willing to accommodate...highly recommend.
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Great service
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Ash was pleasant, friendly and spoke to me about a variety of options that would benefit our business.
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Great team and great support at the House Shop. Would definitely recommend!
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Their staff are really on the ball when it comes to understanding a clients needs and helping support them on site.
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Great service and couldn't have done more to accommodate.
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The House Shop is a brilliant website for browsing properties to buy. They also have a lot of great additional services - pretty much everything you need to move house. There survey page is particularly good, you can get fixed quotes from over 40 surveyors!
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TheHouseShop is rated 4.5 based on 152 reviews