Threshold (Southampton) Limited Reviews

Name: Threshold (Southampton) Limited
Address: Threshold (Southampton) Ltd1 & 2 The Brookside CentreAuckland Road, Southampton
Rating: 4.78

4.8 Rating 54 Reviews

96 %

of reviewers recommend Threshold (Southampton) Limited

Company Reviews

Questions

Metrics

4.8

Based on 54 reviews


Customer Service
Communication Channels	Telephone

Visit Website

Phone:

03300 249 115

Email:

newenquiry@thresholdmortgages.com

Location:

Threshold (Southampton) Ltd1 & 2 The Brookside CentreAuckland Road
Southampton
SO15 0SD

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Could do better. Communication wasn't great - had to chase for updates on numerous occasions.”

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Posted 6 years ago

Thank you for your feedback. We aim to provide regular updates and also provide access to our client portal. I'm sorry you feel there was not enough communication and we will look into how we can improve upon this.

Posted 6 years ago

“Extremely professional and always delivering.”

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Posted 6 years ago

Many thanks for your kind feedback.

Posted 6 years ago

“Threshold (Southampton) made what could have been a confusing and information overloaded mortgage journey a painless experience, I would highly recommend Threshold to anyone who is about to start the Mortgage / re-mortgage process, a must have on everyone's to use list.”

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Posted 6 years ago

We appreciate the great feedback and will be sure to pass this onto your advisor and administrator Dev & Heidi :)

Posted 6 years ago

“I am very happy with your professional advise and management to make us have our dream home????????”

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Posted 6 years ago

I'm so glad that we could assist in making your dream come true! :)

Posted 6 years ago

“They are very helpful,friendly , always answered our questions and guided us through the process of purchasing the new home. I definitely recommend them!”

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Posted 6 years ago

Thank you so much for your recommendation! :)

Posted 6 years ago

“The broker provided me with honest, informative and consistent advice. He resasurred and provided superb customer service and made our 1st time buying a home simple and as least stressful as possible. I would definitely recommend!”

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Posted 6 years ago

Thank you for the great feedback! I hope you are settling into your new home :)

Posted 6 years ago

“Very knowledgeable which is a calming factor for a first time buyer.”

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Posted 6 years ago

“good job thanks????”

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Posted 6 years ago

“Very pleased with the level of service. Excellent knowledge and all very quickly put into place. Would recommend to all my friends and family. I cannot praise you enough. Thank you!”

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Posted 6 years ago

“I could not fault Tacita Broadbridge she was amazing through the whole process, she is a massive credit to your company, nothing was to much trouble for her and she fully explained everything that happened along the way! She was amazing! Thank you!”

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Posted 6 years ago

Thank you for your lovely comments regarding our advisor Tacita!..... I'll be sure to pass them on :)

Posted 6 years ago

“They responded to my queries promptly and explained the process of buying a new build in simple terms.”

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Posted 6 years ago

“I found Threshold mortgages very helpful and they arranged my mortgage quickly.”

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Posted 6 years ago

Thank you for your positive feedback!

Posted 6 years ago

Thank you - we appreciate your great feedback! :)

Posted 6 years ago

“Jamie was a great mortgage advisor. He was very informative and made us (first time buyers) feel at ease. He was easily contactable too.”

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Posted 6 years ago

Thank you Natasha, I will pass on your kind words to Jamie!

Posted 6 years ago

“Great service, quick response to calls & emails, impartial advice that is not pushy.”

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Posted 6 years ago

“Very responsive and attentive to my needs for the mortgage! On-time, clear and concise response from the adviser made me really proud of the work you do! Keep up the good work! Special Thanks and Kudos to Stephanie!”

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Posted 6 years ago

“really brilliant service.”

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Posted 6 years ago

“All the team that we dealt with were super helpful and friendly, explained everything, no question was a silly one. I can't recommend them enough.”

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Posted 6 years ago

“good communication, great service and really prompt with everything”

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Posted 6 years ago

“Communication is a big lapse! After submitting the application I waited over 2 weeks without any update. Mortgage Advisor indeed has an in-depth knowledge and very polite and helpful throughout the process. Follow up really requires to improve a better customer satisfaction and keeping customers in the loop.”

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Posted 6 years ago

“We had difficulty with approval of mortgage. Threshold mortgage advisors were very helpful, Tried with different banks. Thank you for all your help, support and hard work.”

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Posted 6 years ago

Threshold (Southampton) Limited is rated 4.8 based on 54 reviews