“Bad signal and to cancel you contract, you need to pay around £95. They take money from you. And they will not let you go until they get more money from you. Do not use!”
“I have nothing but problems with my internet have to keep resetting it everyday up to at least 10 times or more now it's off has been for 2 days won't let me watch anything says no connection I would expect a refund for this month I've been paying for something that I can't use properly I have to keep using my data mobile it's just not good enough”
“Never had an account with them, reported a fraudulent account that was set up but they have never done what they said that would do and keep posting missed payments to my credit report without ever even asking for payment … avoid at all costs!”
“Avoid!!, still chases you for more money well after the account done and closed.
And puts on your credit report a late payment with no little warning or contact.”
“I purchased a 3 contract for data roaming in the USA. the service was very poor on the west cosat of Florida. Since then I haven't used the phone and mislaid it when we moved. I then got a letter threatening me with debt collectors as the service had been suspended as they couldn't collect money. I paid this off, told them the circumstances and asked them to cancel. I was then told that I would have to pay for an extra 28 days to cancel the contract. They rob you left right and centre. I will never use their service again. They couldn't even change my billing address as I needed to have my lost phone to do it.”
“Inept staff,can't make a decisive decision,can't get an apology, can't get to speak to anyone at head office that when you turn up in person,rude and aggravating foreign handlers,8times she told me her name and she could not spell it out.3 your service is a damn right disgrace.”
“Network coverage for 3 is appalling. It has gotten steadily worse over the last year. Wandering around looking to get one bar signal, calls dropping in and out, have to switch phone on and off numerous times a day. Numerous phone calls to customer service who check signal and state signal "isn't as strong as we would like". That's no good to me paying £35 a month for a bad signal. Coverage in southern Ireland was gr8 but up in Northern Ireland is atrocious, especially in the country. Have been chatting to neighbours and EE signal is a lot better with no issues. Planning to move to EE at end of the month.”
“I took out a broadband contract and a mobile sim card based on a promise of a TV with it. I even threw away my old TV in expectation of a new one coming. I canceled my previous contract with another provider based on this as well.
The TV never showed up. I called 5 different times over 50 days and each time some sleazy talking jerk who kept on promising me future delivery which never happened. I have a legal case for fraud and scam against these crook.s”
“Was promised a broadband deal with TV offer to be left on hold for nearly 3hours called a liar by there unprofessional Indian team they don't want to know within the time period I was told twice I could have it then told bluntly I couldn't complete waste of time .I've two additional mobile phone lines I will be cancelling and going back to my old provider after a young guy on chat in a store in Stockport told me I was in my rights to leave and to stick the phones up my b-- so I hope they still all have jobs I won't ever use them again worst company I've dealt with after a 5year period and I'm looking into trading standards and ombudsman”
“21/1/21 purchased nokia2720 on payg with £35.00 airtime have been unable to use phone with the exception of their buchanan street store Glasgow they are full of platitudes and lip service no one can trace anything original order or payment details of which I have repeatedly provided I would strongly suggest having forensic auditors check their systems they lack any form of integrity and treat customers like excrement wish their ceo Robert Finnegan would read these reviews please only contact me if you can resolve the issue not interested in the lip service”
“Tengo gran problema con la compania hice en finales de marzo un contrato de wifi portátil resultado que no me fue bien la señal y escribi a la company para darme de baja a los 5 días que me llego el aparato a casa que podía supuestamente úntala solo el chico que hablamos me dijo que no había problema me dio de baja pero ahora resulta que tengo que pagar 1280 supuestamente me dio de baja la máquina la entregue en unas de las oficinas tengo en mi historial que tengo una deuda y nose como soluciónalo”
“Worst company ever had to deal with,all ways paid by direct debit,for no reason cut my data and phone calls for 3 days ,complained every day ,was passed from person to person with false promises,and still no data ,problem after problem ,and now over charged,in the hands of the Financial Ombudsman.”
“They are the worst network provider. The service and coverage is disastrous and the customer service staff are extremely rude and unhelpful. After 6 years using and tolerating their awful service, I have decided to quit with them, either 6 other member of my family.”
“This company is bent. I am a barrister. I cancelled my contract with 3G eighteen months ago. Fraudulently they continued to extract moneys from my account by direct debit. When I noticed and wrote demanding a refund they sold an alleged excess to debt collectors. I am now suing 3G and will report on this page the result”
