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Thomas Bird London Reviews

4.9 Rating 1,442 Reviews

97 %

of reviewers recommend Thomas Bird London

Company Reviews

Product Reviews

4.9

Based on 1,442 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

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Thomas Bird London 5 star review on 9th April 2024

Thomas Bird London 5 star review on 22nd March 2024

Thomas Bird London 5 star review on 4th March 2024

Thomas Bird London 5 star review on 21st February 2024

Thomas Bird London 5 star review on 18th February 2024

Thomas Bird London 5 star review on 18th February 2024

Thomas Bird London 5 star review on 18th February 2024

83

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shoes were truly beautiful. This pair were a present for someone who had so admired the same shoes that I bought for my husband, last year. The only issue was that UPS had sent a message to say would be delivered on a Friday, which as they needed to be signed for I waited in for. They did NOT come then, but later that night was a message from UPS to say they would arrive the following Monday. They did, and my husband signed for them, even though the courier had asked for me. I had to go out!”

Posted 1 month ago

“Excellent service and prompt delivery.”

Posted 1 month ago

“Service offered was very good, item was dispatched promptly and visibility on delivery was very good. Easy check out and confirmation almost immediate.”

Posted 1 month ago

“I've always wear shoes with a size of 41 (with french référence). The thomas bird shoes were too big. Is it possible to send it back for a replacement ?”

Posted 1 month ago

Good evening, yes of course! We can accept unworn shoes for refund or exchange (free). Please let us know which size you require and I'll pass it on to our customer service team.

Posted 4 weeks ago

“Bought a pair of tan leather boots. Delivery was prompt and the quality was excellent. The boots fitted superbly.”

Posted 1 month ago

“Fast delivery, reached Malaysia within 3 days.”

Posted 1 month ago

“Quality of the shoe is great and the delivery time was excellent”

Posted 1 month ago

“Excellent servive from start to finish. Very quick delivery. Really pleased.”

Posted 1 month ago

“Been buying shoes for over 5 years from TB , love them Didn’t get all of my order once”

Posted 1 month ago

“Thomas Bird is excellent and their service is impeccable”

Posted 1 month ago

“Fantastic product & service as usual !”

Posted 1 month ago

“I have purchased 5 pairs of shoes over the past 18 months. The shoes are top quality in craftsmanship and comparable to more expensive shoes I own such as Edward Green and John Lobb. Needless to say, I am a fan of Thomas Bird shoes.”

Posted 1 month ago

“Perfect both in quality and service”

Posted 2 months ago

“Customer Service was excellent. I received the boots in a timely manner.”

Posted 2 months ago

“Thomas Bird's customer service is very responsive and accommodating. They answer your questions before the sale and provide service after the sale.”

Posted 2 months ago

“I'm actually annoyed I didn't find this business sooner. These boots are absolutely outstanding and I can't believe they arrived in Australia in 5 days. Buying from within my own country takes longer. The quality of these boots is just exceptional and they're so comfortable even putting them on for the first time. Thank you.”

Posted 2 months ago

“Thomas Bird not only offers great products, but provides excellent service. This is my second order from them and just like my previous purchase, everything was fine, easy and the shoes are incredible. I am looking forward to my next purchase already.”

Posted 2 months ago

“Excellent shoes and belt!! Prompt service also!! Will be back for more shoes 😊.”

Posted 2 months ago

“Excellent product and immaculate service. Thank you”

Posted 2 months ago

“Excellent personalized service! All questions answered directly.”

Posted 2 months ago

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Thomas Bird London is rated 4.9 based on 1,442 reviews