Thomas Bird London Reviews

4.9 Rating 1,444 Reviews
97 %
of reviewers recommend Thomas Bird London
4.9
Based on 1,444 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Thomas Bird  London Reviews

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

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Thomas Bird  London 5 star review on 9th April 2024
Chinda Jim
Thomas Bird  London 5 star review on 22nd March 2024
Alan Watson
Thomas Bird  London 5 star review on 4th March 2024
Alec Beale
Thomas Bird  London 5 star review on 21st February 2024
Kishore Babu
Thomas Bird  London 5 star review on 18th February 2024
Maksim Ivanov
Thomas Bird  London 5 star review on 18th February 2024
Maksim Ivanov
Thomas Bird  London 5 star review on 18th February 2024
Maksim Ivanov
83
Anonymous
Anonymous  // 01/01/2019
Great service; fast, easy, informative. The products themselves are absolutely beautiful, expertly crafted, perfection.
Helpful Report
Posted 2 weeks ago
Ordered a pair of light Tan Ellington. Lovely shoes , patina and design . Very well made shoes , leather contemporary designs. Would have paid more. Feel as good as Churches a high accolade.. considering getting some black penny loafers from them to replace my very old churches. Good delivery service.
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Posted 2 weeks ago
Great shoes. Great service. Fantastic communication.
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Posted 2 weeks ago
Customer service from Thomas Bird is amazing. I’ve been liaising with Stuart, for a number of months about availability of the Hamptons in Olive Green in my size. Having already purchased two pairs in other colours, was desperate to get my hands on the olive green. Unfortunately the size hasn’t become available, but I’ve taken a punt on the larger size.
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Posted 3 weeks ago
Everything (the shoes and te service) has been excellent so far :)
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Posted 3 weeks ago
Boots look and feel great..awesome pair and fast service. Thankd
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Posted 3 weeks ago
excellent quality great service
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Posted 4 weeks ago
I concider myself to be a loyal customer of Thomas Bird for multiple reasons. Their service has been outstanding in helping me choose the correct styles, colors and sizes for each of the 6 pair that I own. I have always been impressed with their shipping and tracking process's and in the cases where I have had to make exchanges for different sizes they have made the process seemless and have never dissapointed.
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Posted 4 weeks ago
Professional, swift delivery, good communication.
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Posted 4 weeks ago
I have purchased shoes online in the past and have been disappointed. This was most certainly not the case with the great shoes you supplied me with. Good fit (size 8) and well described.
Helpful Report
Posted 1 month ago
Stylish , workmanship amazing , packaging , we were blown away , comfort perfect , one of the best purchase's we have made , we would recommend any one who is able to buy from this company you won’t be disappointed , will definitely be buying more from you
Helpful Report
Posted 1 month ago
Excellent. Helpful answers to pre-purchase questions, and very straightforward buying and returns.
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Posted 1 month ago
2 days from order to receiving them! Great service with free shipping!
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Posted 1 month ago
Great customer service. .
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Posted 1 month ago
Great and timely custom service.
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Posted 1 month ago
Second pair of shoes I’ve ordered from Thomas bird in the last two months. Each order is dispatched quickly and arrives at my home in the USA faster than some of my Amazon packages. Great experience, great quality and service.
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Posted 1 month ago
This is an amazing company to deal with. Multiple purchases and no issues. Customer service is the best and the quality of the products are exceptional
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Posted 1 month ago
Excellent service from ordering the product to delivery and the constant up dates it was a very good experience thank you very much
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Posted 1 month ago
Easy to order and beautifully made quality boots. Love them.
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Posted 1 month ago
Shoes were truly beautiful. This pair were a present for someone who had so admired the same shoes that I bought for my husband, last year. The only issue was that UPS had sent a message to say would be delivered on a Friday, which as they needed to be signed for I waited in for. They did NOT come then, but later that night was a message from UPS to say they would arrive the following Monday. They did, and my husband signed for them, even though the courier had asked for me. I had to go out!
Helpful Report
Posted 1 month ago
Thomas Bird London is rated 4.9 based on 1,444 reviews