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Thomas Bird London Reviews

4.9 Rating 1,444 Reviews

97 %

of reviewers recommend Thomas Bird London

Company Reviews

Product Reviews

4.9

Based on 1,444 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

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Thomas Bird London 5 star review on 9th April 2024

Thomas Bird London 5 star review on 22nd March 2024

Thomas Bird London 5 star review on 4th March 2024

Thomas Bird London 5 star review on 21st February 2024

Thomas Bird London 5 star review on 18th February 2024

Thomas Bird London 5 star review on 18th February 2024

Thomas Bird London 5 star review on 18th February 2024

83

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wow, just received today my Harness boots OMG , fit is excellent, leather and quality made exceptionally fantastic. Attractive price compared to big designer names and equally as good. I know my buds will be knocking on your door for these. Many Thanks for a great pair of very comfortable and snatched boots Mark”

Posted 1 year ago

“Only issue I had was that I needed to size up a half size and the exchange process was very clunky. Other than that, I imagine I will order from here again.”

Posted 1 year ago

“Shoe came very quickly”

Posted 1 year ago

“Delivery time was great.”

Posted 1 year ago

“Great timely response.”

Posted 1 year ago

“Love these boots! The presentation was top notch and the leather is incredible. Unfortunately, because the shafts are so narrow, the zipper on my right boot was completely busted while trying to zip them up (the left boot zipped up just fine). I'm a pretty lean guy (6'2'' and 215), so keep that in mind when ordering. Aside from that, I would still recommend buying. Hopefully, I can get the zipper replaced.”

Posted 1 year ago

“Great service, nice Italian shoe, a little bit long”

Posted 1 year ago

“I bought a pair of shoes, but the style didn't match my expectations (Hampton penny loafer in Honey). I set up a return and bought another pair that I really like (Hampton loafer in brown suede).”

Posted 1 year ago

“The online ordering was smooth and intuitive with one exception; for some reason the product was sent expedited via UPS at a cost of 50 British Pounds. I remember not selecting that option and defaulting to standard shipment. Other than that things went very smoothly. I have indicated below that delivery was on time, essentially because I had not expected the product to arrive for a couple of weeks.”

Posted 1 year ago

“Great pair of shoes ordered which didn’t take too long to break in. I will be buying more”

Posted 1 year ago

“Company did a great job. I really like customer service. Someother companies in America are not so nice, but, Thomas Bird has been so nice and helpful in my shoe and boot choices.”

Posted 1 year ago

“Great service so far”

Posted 1 year ago

“Shoes arrived on time.”

Posted 1 year ago

“Overall very good customer service, the return process is a little bit complicated, also I feel that your email replies take more time that what I expected. I can’t give any feedback about the shoes quality because I didn’t have the opportunity to wear it yet.”

Posted 1 year ago

“Excellent service; very friendly staff and fantastic products. Shame that I had to pay 40€ customs taxes (first time this happened).”

Posted 1 year ago

“Shoes were fabulous. Return was easy and fast. Didn't read the bit about import taxes to EU, so was surprised by it, however it is there on the page when you order.”

Posted 1 year ago

“Good customer service”

Posted 1 year ago

“Shipping and packaging was great. I do wish you guys sold half sizes but nothing an insert couldn’t fix for slippage. May try a full size smaller next time but nervous about it and the return process, etc. Most likely will be purchasing more from you all again soon. Thanks”

Posted 1 year ago

“THE BOOT ARE WONDERFUL BUT FIT A LITTLE TIGHT I WEAR A 10/HALF GOT SIZE 11/ NEED TO THE BOOT TOE A LITTLE WIDE INSIDE BOOT ALSO NEED TO ADD AN INSIDE CUSHION IN THE BOOT . HAVE A PAIR OF SHOES IN SIZE 11 THAT FIT GOOD... LOVE YOU STUFF CAN. YOU MAKE ME SOME BLACK SUEDE SHOES? WARM REGARDS CHARLE CRAWFORD .”

Posted 2 years ago

“I am very satisfied. And indeed: what I hoped for, happened: I did not have to pay custom duties! The shoes are very beautiful. Wholecuts are for me like Mercedes in the world of automotive. The reason I did not give TB a rating of five stars is a modest one, namely that there was nor a shoehorn, nor shoe cream inside the box. But I appreciate it that Samantha signed personally a 'thank you for ordering'.”

Posted 2 years ago

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Thomas Bird London is rated 4.9 based on 1,444 reviews