The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,416 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,416 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 12th April 2024

610

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely surprise with the mystery pack. Very pleased with the quality of the wool and the customer service. I ordered through facebook.”

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Posted 1 month ago

“I was very pleased with the order i received from you. It came very quickly.”

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Posted 1 month ago

“Great prices! Fantastic confirmation email of my order and brilliant service- arrived when they said it would!! The wool is perfect and I can’t wait to start my projects Thank you !”

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Posted 1 month ago

“GOOD WOOL AT GOOD PRICE, PROMPT DELIVERY.”

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Posted 1 month ago

“Very efficient service, will order again.”

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Posted 1 month ago

“Very pleased with my Woolcraft dk, loads of lovely shades to chose from at a great price. Packaged well with fast delivery. Will be buying again very soon. Thankyou”

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Posted 1 month ago

“The order came very quickly and I loved the correspondence that you sent confirming the order. Will definately be using the Wool Factory again. Thank you.”

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Posted 1 month ago

“I love The Wool Factory,the staff are amazing,they’re friendly and so helpful,everything in stock is so reasonably priced,but is also top quality,I now buy most of my knitting and crotchet supplies from them.”

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Posted 1 month ago

“Fantastic price, quality brilliant, postage on time Will buy again from you”

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Posted 1 month ago

“Fabulous quality wool, beautiful colours and extremely reasonable prices, this plus prompt service what more could you ask for.”

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Posted 1 month ago

“Very good service. Pattern was sent very quickly. Thank You.”

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Posted 1 month ago

“Lovely wool u will be ordering more soon”

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Posted 1 month ago

“Excellent service! Order arrived very quickly and well packaged. Great selection of yarns st very good prices. Cannot fault this company.”

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Posted 1 month ago

“Wool arrived quickly, well-packaged and communications were good. I will happily use this firm again.”

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Posted 1 month ago

“Very pleased with service quick delivery will definitely use you again satisfied customer”

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Posted 1 month ago

“Delivery on time,am enjoying using your wool,nice bright colours”

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Posted 1 month ago

“I've ordered 3 times from here and every time I've been notified on the delivery status, You have to physically receive it from the postman and it is always packaged well. Will continue to order from wool factory”

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Posted 1 month ago

“Very happy, lovely quality yarn at a very good price.”

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Posted 1 month ago

“Above and beyond when they corrected my order for me after I realised I had made a mistake in my order. Pattaya Cotton Touch knits up beautifully. Great stitch definition and soft after washing.”

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Posted 1 month ago

“This is the 2nd delivery of wool I have had within a month, delivery is fast and ordering is easy. Staff have always been helpful when I have contacted them with enquiries. I wouldn't buy any where else.”

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Posted 1 month ago

The Wool Factory Ltd is rated 4.9 based on 8,416 reviews