The Wool Factory Reviews

4.89 Rating 4,910 Reviews
98 %
of reviewers recommend The Wool Factory
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.90 out of 5
Read The Wool Factory Reviews
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01507 466838



The Wool Factory
5 Market PLace

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Excellent Service. Excellent choice of wool. My first choice for all my knitting wool and patterns Jackie
Posted 1 day ago
Great quality of wool at a very good price with a fast efficient service
Posted 1 day ago
Easy to use website. Great selection of products at competitive prices. Good delivery time. Will order again.
Posted 1 day ago
I am very pleased with the wool & delivery service. It is now made into lots of socks and sent to family members in England and Germany
Posted 1 day ago
fast efficient delivery. I am knitting bedspreads and this double knit is beautiful . I want to make four in all, this is number one and i will use The Wool Factory again,
Posted 1 day ago
Great choose of wool Delivered on time
Posted 1 day ago
This is a company I would recommend and will definitely use again
Posted 1 day ago
Very pleased with service. Wool ordered has always been delivered extremely quickly.
Posted 1 day ago
Excellent service from start to finish, will definitely be ordering from you again
Posted 1 day ago
Prompt delivery and well packaged
Posted 1 day ago
Excellent and quick service. Lovely wool to knit with at a good price.
Posted 1 day ago
Great service and quick delivery.
Posted 1 day ago
Very happy with purchases and service.
Posted 1 day ago
It will be lovely to look round the shop again,and spoil myself
Posted 1 day ago
First time ordering well impressed with the wool feels lovely and soft double knitting and seems to go a long way will order again but bought two lots so will be a while
Posted 1 day ago
Ordered multi colour balls of woolfor a stripy blanket. Came in daysand I am really pleased. I will be ordering again.
The Wool Factory 5 star review on 6th May 2021
Posted 1 day ago
Efficient ordering and delivery- the impact of covid and timescale on delivery was highlighted .
Posted 1 day ago
Avery fair company who treat their customers with respect
Posted 1 day ago
Always pleased with service from this company.
Posted 1 day ago
Good value
Posted 1 day ago
The Wool Factory is rated 4.89 based on 4,910 reviews