The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 8,415 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 8,415 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 12th April 2024

610

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The orders were easy to understand, clear photos, good colour, good price, swift deliuvery”

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Posted 2 weeks ago

“Excellent service and very helpful customer service”

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Posted 2 weeks ago

“Excellent service, very quick delivery. Beautiful wool. Already referred to a friend who was also very pleased with her order.”

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Posted 2 weeks ago

“Can't fault the service and quality of wool is very good.”

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Posted 2 weeks ago

“Absolutely fantastic service great prices and lovely wool and delivery was quick well done wool factory 👏🏻”

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Posted 2 weeks ago

“I came in the shop last week, I had a lovely time and bought lots of wool, had some delivered aswell. Excellent quality as always. Thank you”

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Posted 2 weeks ago

“Arrived when expected. Yarn excellent.”

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Posted 2 weeks ago

“Lovely quality yarn, great prices and colours and wonderful service. Thank you”

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Posted 2 weeks ago

“Good service. Nice wool.”

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Posted 2 weeks ago

“Hppy with the yarn I bought. Fair price, decent quality, good packaging and it arrived on time Will buy from the Wool Factory again”

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Posted 2 weeks ago

“Great purchase at a very reasonable price. Postage excellent and very quick”

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Posted 2 weeks ago

“Wool is excellent value with a great variety of colours. I have used some of it and the double knitting is soft and not thin like some double knitting wool.”

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Posted 2 weeks ago

“Hi I Love the wool craft chunky wool it's great value for the money and my orders are always on time thank you Mary young Belfast”

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Posted 2 weeks ago

“Lovely wool and brilliant service as always”

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Posted 2 weeks ago

“Excellent company excellent service”

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Posted 2 weeks ago

“The wool have purchased is absolutely lovely. value for money prompt service.and And I would recommend it.”

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Posted 2 weeks ago

“Really pleased with the wool I purchased, it has knitted up so nice ,would definitely buy from you again. 😀”

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Posted 2 weeks ago

“Love the prices love the wool and very quick delivery”

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Posted 2 weeks ago

“New to the wool factory. Have been very happy with the wool I have recieved, lovely bright colours true to the thickness of the double wool and a brilliant low price. Delivery was excellent. Will stay a customer for years to come. Thank you wool factory.”

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Posted 2 weeks ago

“Brilliant range of yarn at affordable prices. Amazing service and my delivery of yarn arriving promptly. Thank you for keeping the crochet hooks going.”

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Posted 2 weeks ago

The Wool Factory Ltd is rated 4.9 based on 8,415 reviews