The Wool Factory Reviews

4.89 Rating 4,926 Reviews
98 %
of reviewers recommend The Wool Factory
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.90 out of 5
Read The Wool Factory Reviews
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01507 466838



The Wool Factory
5 Market PLace

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The wool that I have purchased is fantastic great quality and great value for money would recommend the wool factory for all your knitting and crochet needs 5starrrrrrs great
Posted 1 week ago
Really pleased with this supplier. Excellent range of products at fair and cheap prices. Highly recommended.
Posted 1 week ago
The circular needle arrived on the Saturday morning just in time for when I needed it. Your service was excellent.
Posted 1 week ago
Ordered baby wool white and pink, excellent quality, Very fast despatch. First time I have ordered from yourselves but I will be ordering again,
Posted 1 week ago
I have purchased items before and returned to the wool factory because I find it easy to use the site and find the things I want
Posted 1 week ago
Love the wools I have purchased. Delivery is very prompt so would certainly recommend.
Posted 1 week ago
Wonderful service and wonderful wool. Really soft and lovely to knit with. Will definitely buy more. Thank you.
Posted 1 week ago
Very good servicewool supplied very quickly and good choice
Posted 1 week ago
Very good value and excellent on delivery. Would definitely recommend The Wool Factory.
Posted 1 week ago
I loved the wool I purchased and am so excited to use it soon. I would definitely recommend to anyone wanting to buy from this shop!
Posted 1 week ago
Wool delivered very promptly, quicker than expected. very pleased
Posted 1 week ago
Easy to locate products on website, easy to order, easy to process payments & super quick delivery with superb packaging. This is the 3rd time of ordering and received a confirmation message each time. I will be ordering more in the future. I have also visited the shop previously and was warmly received and nothing was too much trouble.
Posted 1 week ago
Very pleased with the quality of the wool and very good delivery service.
Posted 1 week ago
Very pleased with my order
Posted 1 week ago
Excellent service good quality wool at good price.
Posted 1 week ago
A great firm for all your knitting needs, such a wonderful selection of yarn delightful colours and textures quick delivery on most in stock orders lots of other items for your knits ,really well worth a visit, excellent prices that are very competitive with other companies ,have a look at their site for bargain offers
Posted 1 week ago
So far what I’ve bought have been very pleased with. Haven’t had to wait for any delivery Thankyou
Posted 1 week ago
I was very happy with the King Cole galaxy yarn I purchased. It was very reasonably priced and came in super quick time.
Posted 1 week ago
Lovey wool! Great price! I’ll be buying more! Thank you!
Posted 1 week ago
The Wool Factory have a great variety of stock to choose from. The prices are competitive. I ordered over a weekend during lockdown and was surprised when my ordered arrived before the scheduled delivery date. It was a fantastic quick and easy process and I will buy from them again.
Posted 1 week ago
The Wool Factory is rated 4.89 based on 4,926 reviews