TheUnderFloorHeatingSite Reviews

Name: TheUnderFloorHeatingSite
Address: 12 The Square, MARKET HARBOROUGH
Rating: 4.76

4.8 Rating 97 Reviews

95 %

of reviewers recommend TheUnderFloorHeatingSite

Company Reviews

Info

Visit Website

Phone:

08432890588

Email:

sales@theunderfloorheatingsite.co.uk

Location:

12 The Square
MARKET HARBOROUGH
LE167PA

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The instructions are not comprehensive & 45 minute wait on the phone is too long. Once through the help was good, if I can solve my issues using e mail, that would be so much more effective. Btw I have tried the call line 3 times before waiting list was 10th,11th & 17th on vary days/ times, this must tell you something”

Helpful Report

Posted 1 year ago

Hi Robert. We have checked our records, email and phone logs and cannot find anything from yourself regarding issues with your order, just you original order itself. Are you sure you are not getting us confused with someone else or were you calling the support line for the branded item you purchased from us? Our receptionists are very good and we normally respond to any messages left within 1-2 hours maximum. Please do call us or email us with any more issues or concerns on your order as we want to help. 01858874974, sales@theunderfloorehatingsite.co.uk - ask for Chris

Posted 1 year ago

“New to product....I was not asked during the design where the power source was...this caused problems during install...”

Helpful Report

Posted 1 year ago

TheUnderFloorHeatingSite is rated 4.8 based on 97 reviews