The Tax Refund Company Reviews

Name: The Tax Refund Company
Address: The Tax Refund Company Grosvenor House St. Thomas’s Place , ,, Stockport
Rating: 4.44

4.4 Rating 896 Reviews

89 %

of reviewers recommend The Tax Refund Company

Company Reviews

Metrics

4.4

Based on 896 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Very Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick easy and efficient to sort”

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Posted 3 years ago

Thanks for the feedback Steven, much appreciated. Kind regards

Posted 3 years ago

“Easy and quick online service , have used before and would use again”

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Posted 3 years ago

That's great feedback, thank you so much, it really is appreciated. Kind regards

Posted 3 years ago

“Very impressed with the staff member who helped me yesterday”

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Posted 3 years ago

Hi Caroline, thanks not only for the great review, but also for pointing out that we do actually have a real team of people here to support our customers! I'll pass your feedback on. Kind regards

Posted 3 years ago

“Quick and easy online system.”

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Posted 3 years ago

Thanks for the review Valerie, much appreciated. Kind regards

Posted 3 years ago

“Generally straight forward except for the date of professional fees which I felt required clarity. Got straight through to some one who provided immediate assistance.”

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Posted 3 years ago

Thanks for the feedback, we are always looking at ways to improve the process so we will take that onboard. Thanks also for pointing out that we do have a team for our customers to speak to should they need support, a lot of people don't realise that. Kind regards

Posted 3 years ago

“Good company, easy to use, have helped me claim tax back as a nurse.”

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Posted 3 years ago

Thanks for the feedback and thankyou for your service over what must have been a very tough year. Kind regards

Posted 3 years ago

“Everything is made simple and easy to complete. Very little effort required on my behalf.”

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Posted 3 years ago

Thank you so much for the review, it really is appreciated. Kind regards

Posted 3 years ago

“I’m very impressed with how simplistic and user friendly this little form is to complete. Well done to the writer who wrote this piece of software.”

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Posted 3 years ago

Thanks so much for the feedback, we will pass that on. Kind regards

Posted 3 years ago

“Very easy to complete the form”

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Posted 3 years ago

Thanks for the feedback, much appreciated.

Posted 3 years ago

“Very quick and easy to complete”

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Posted 3 years ago

That's great feedback, thanks for the review. Kind regards

Posted 3 years ago

“To many boxes that ask for specifics. It should have more boxes which say I don’t know”

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Posted 3 years ago

Thanks for the feedback, we are always looking for ways to make our process easier. Kind regards

Posted 3 years ago

“Swift response but service a bit expensive.”

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Posted 3 years ago

Thanks for the review. Don't forget, you only pay a fee if we get you a refund, if there is no refund, not only do you have the peace of mind that you are not paying too much tax, but it was also completely free of charge. Kind regards

Posted 3 years ago

“Made a claim . I ended up paying The Tax Man more tax ! The Company have come back to me with a guarantee that they would refund any losses by me if I have another go at claiming. Let’s see what happens eh ?!! Second time around completing the form was a lot easier. The Company do a good job. My colleagues have had some good returns. Recommended.”

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Posted 3 years ago

Thanks for the review. You're right, we do guarantee our work. If you end up paying more tax due to an error on our part we will foot the bill. No other company in our sector offers such a guarantee. Kind regards

Posted 3 years ago

“Will tell you if I receive anything”

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Posted 3 years ago

Thanks David, if you're due a claim, our team will find it for you and if you're not then we'll let you know and you at least have the peace of mind that you're not over paying. Kind regards

Posted 3 years ago

“Persistence and patient in assisisting the client until the client gets it right.”

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Posted 3 years ago

That's wonderful feedback, thank you so much. Kind regards

Posted 3 years ago

“Extremely patient”

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Posted 3 years ago

Thanks for the feedback, much appreciated. Kind regards

Posted 3 years ago

“easy to fill in form.”

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Posted 3 years ago

That's great feedback, thanks Diane

Posted 3 years ago

“Very patient with me as I kept leaving it and forgetting to complete it”

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Posted 3 years ago

Hi Steve, firstly thanks for completing everything in the end, secondly thanks for using our service and lastly, thanks for leaving us a positive review, it really is appreciated. Kind regards

Posted 3 years ago

“Easily completed once I had the relevent info to hand.”

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Posted 3 years ago

That's great to hear (and a great tip for others too). Thanks for the review, kind regards

Posted 3 years ago

“The form was easy to complete. The additional information box allowed me to write about my concerns.”

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Posted 3 years ago

Thanks for the feedback and thanks for sending the additional information, the more information we have the more chance there is of us finding you a claim. Kind regards

Posted 3 years ago

The Tax Refund Company is rated 4.4 based on 896 reviews