The Tax Refund Company Reviews

Name: The Tax Refund Company
Address: The Tax Refund Company Grosvenor House St. Thomas’s Place , ,, Stockport
Rating: 4.44

4.4 Rating 896 Reviews

89 %

of reviewers recommend The Tax Refund Company

Company Reviews

Metrics

4.4

Based on 896 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Very Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is good process for people who are working hard and they get low income home because of tax cut.”

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Posted 2 years ago

Thank you so much for leaving us a great review Olufunmilayo, we really do appreciate it. Kind regards

Posted 2 years ago

“I think it’s amazing”

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Posted 2 years ago

Thanks for the great review Margaret, we think you're amazing too! Kind regards

Posted 2 years ago

“Very easy to fill form out but use don't tell people how long it takes for use to get a refund”

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Posted 2 years ago

Hi Micky, thanks for your review and the feedback. We have information in our FAQ section about how long claims can take. Also, once we've reviewed your application, if you are due a claim we will email you to let you know a little more detail around what to expect / what happens next. Here's the information from the FAQ section, just so that you don't have to go searching for it: "Our initial online review takes just a couple of minutes to answer the basic questions and we will tell you straight away if it’s worth having a full review. If it is, we’ll also give you an indication of the typical refund we secure for those who have given similar answers to you. If it is worth having a review, the time it takes depends on how complicated your claim is and how quickly you can respond to any further questions we may have for you, obviously the quicker you respond the quicker we can complete your review. We usually assess any information received within 24 – 48 hours and contact you to let you know the outcome and next steps we are taking. We’ll let you know if we put in a refund claim to HMRC. They normally take 6 – 8 weeks to deal with simple claims, but more for complex claims can take a lot longer. If anyone tells you that you can get your refund quicker than this, we suggest you take it with a pinch of salt! We send in thousands of refund claims every month and have been doing for years, so we know how long it really takes. It’s better we tell you the truth, rather than try to make out you’re going to get your money really quickly. Remember, we only get paid when you get your refund, so we continue to liaise with HMRC after we have submitted your claim to ensure we get back every penny you are owed as soon as possible." Hope that all makes sense, if you have any other questions please don't hesitate to ask. Kind regards.

Posted 2 years ago

“Am happy with this service .and the communication o this site used. Giving me all necessary information on tax refund.thanks”

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Posted 3 years ago

That's great feedback, thanks. Kind regards

Posted 3 years ago

“Very good thank”

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Posted 3 years ago

Thanks for the review, we appreciate it. Kind regards

Posted 3 years ago

“I will be happy to get a rebate”

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Posted 3 years ago

And we'll be happy to get you one! Thanks for using our service Nigel, we really appreciate it. Kind regards

Posted 3 years ago

“Easy form. Alot or email reminders to complete. Await result with interest”

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Posted 3 years ago

Hi Catherine, thanks for the review, we'll let you know what the outcome is as soon as your application has been reviewed. Kind regards

Posted 3 years ago

“Fairly easy on line form filling exercise. Await results with interest.”

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Posted 3 years ago

Thanks for the feedback - we'll be in touch as soon as we have reviewed your application. Kind regards

Posted 3 years ago

“Most efficient and all relevant questions asked of me”

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Posted 3 years ago

We try to be as efficient as we can so that the process is as easy as possible for our customers. That's great feedback, thanks. Kind regards

Posted 3 years ago

“Realy easy and straightforward 👍🏻”

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Posted 3 years ago

Thankyou so much we really appreciate it. Kind regards

Posted 3 years ago

“Easy to apply, not sure what the result will be”

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Posted 3 years ago

Thanks for the review. Fingers crossed we'll find you a refund. Kind regards

Posted 3 years ago

“Its so easy, keeps HMRC on their toes”

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Posted 3 years ago

Haha! It really does! Thanks for the review, we appreciate it. Kind regards

Posted 3 years ago

“Easy to use. Self explanatory. Very nice.”

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Posted 3 years ago

That's great feedback Luke, thanks. Kind regards

Posted 3 years ago

“this service was extremely easy to use and only took about 5 minutes.”

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Posted 3 years ago

Thanks for the feedback Lindsay, much appreciated. Kind regards

Posted 3 years ago

“This is a very quick and easy form to fill in. It calculated I was due a refund, not sure if I am but the form was so easy I did it. Just waiting to see if I'm due anything now”

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Posted 3 years ago

Thanks for leaving a review - if you're due a refund, we will find it for you. Kind regards

Posted 3 years ago

“No thank you”

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Posted 3 years ago

Thanks for the stars Julie, we really appreciate it. Kind regards

Posted 3 years ago

“It was easy to use and very helpful”

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Posted 3 years ago

That's great feedback, thank you so much. Kind regards

Posted 3 years ago

“The website was easy to use, but from my experience keep on top of any claims as it is difficult to remember dates & salaries etc. Happy to promote this company, which I have used previously.”

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Posted 3 years ago

Thanks Brian, we really appreciate it. Kind regards

Posted 3 years ago

“All claims conducted professionally and everything was easy to fill out and understand.”

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Posted 3 years ago

Thanks for your kind words Michael, we really appreciate them. Glad we could be of service. Kind regards

Posted 3 years ago

“Very happy”

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Posted 3 years ago

Glad to hear it! Thanks for the review. Kind regards

Posted 3 years ago

The Tax Refund Company is rated 4.4 based on 896 reviews