The Tax Refund Company Reviews

Name: The Tax Refund Company
Address: The Tax Refund Company Grosvenor House St. Thomas’s Place , ,, Stockport
Rating: 4.44

4.4 Rating 896 Reviews

89 %

of reviewers recommend The Tax Refund Company

Company Reviews

Metrics

4.4

Based on 896 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Very Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I don't know the outcome yet, they are saying that I may be owed up to £500. The process so far has been very simple and being able to complete the form online is very, very convenient.”

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Posted 3 years ago

Thanks for the feedback Ibrahim, it really is appreciated. Kind regards

Posted 3 years ago

“good service and very quick service”

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Posted 3 years ago

Thanks so much for the feedback, it really is appreciated. Kind regards

Posted 3 years ago

“You were helping to other staffs”

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Posted 3 years ago

Thanks for the review - let's hope we can help you too. Kind regards

Posted 3 years ago

“Good, honest and confidentiel experience to use . I think this will help million of hard worker at this critical time of our generation .”

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Posted 3 years ago

Hello, Thank you for your very kind review. Mel @ The Tax Refund Company.

Posted 3 years ago

“Easy form.”

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Posted 3 years ago

Hell there, Thank you for your five star review. Mel @ The Tax Refund Company.

Posted 3 years ago

“Very patient in all aspects”

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Posted 3 years ago

Hello there, Thank you for the five star review. Mel @ The Tax Refund Company.

Posted 3 years ago

“Easy to use app waiting for mhy refund.”

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Posted 3 years ago

Hi Juliet, Glad you found it so easy to use the app. Fingers crossed for a good refund. Mel @ The Tax Refund Company.

Posted 3 years ago

“It was very easy to navigate through.”

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Posted 3 years ago

Hello Ukamaka, Thank your for your review. Glad you found it all easy to do. Mel @ The Tax Refund Company.

Posted 3 years ago

“Very simple and straightforward”

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Posted 3 years ago

Hello Aldo, Thanks for the five start review. Glad you found it so straightforward. Mel @ The Tax Refund Company.

Posted 3 years ago

“Pretty straight forward. Only gripe was when I saved information and came back to it, some of this information had disappeared.”

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Posted 3 years ago

Hello Robin, Thank you for your review. Please could you call us on 0161 968 7345 so we can check your application is complete? Mel @ The Tax Refund Company.

Posted 3 years ago

“Quick and easy simple to follow thank you”

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Posted 3 years ago

Hello there, Glad you found it so easy. That's how we want it to be. Mel @ The Tax Refund Company.

Posted 3 years ago

“My first refund of just over £902 was a very good surprise. I was informed at the time of informing you of the amount, that a request was made to HMRC to recover over payment for the year April 2019 to April 2020. I have heard nothing since. Ronald Stanford”

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Posted 3 years ago

Hello Mr Stanford, Please could you call us on 0161 968 7345 so we can look at the progress of your claim? Mel @ The Tax Refund Company.

Posted 3 years ago

“Easy to complete the online form”

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Posted 3 years ago

Hello there, thanks for posting a great review for us. Mel @ The Tax Refund Company.

Posted 3 years ago

“Simple form . Do it over a cup of tea .”

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Posted 3 years ago

Hi there, thanks for the great review. Glad you found it nice and straight forward. Mel @ The Tax Refund Company.

Posted 3 years ago

“Claim form completion is user friendly.”

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Posted 3 years ago

Hello David, Thank you for your five star review. Mel @ The Tax Refund Company.

Posted 3 years ago

“I struggled with the online form. Telephone call to general helpline. Audrey provided instant assistance with a lovely manner. Audrey is a credit to your company. :-)”

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Posted 3 years ago

Hello Barbara, Thank you for your five star review. We always try to be as helpful as we can! Mel @ The Tax Refund Company.

Posted 3 years ago

“I thought the questionare too long and I became impatient with it. However the company was insistent and didn't give in.”

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Posted 3 years ago

Hello there, thank you for your review. When attempting to claim back tax we need to be thorough and dot every I and cross every T, so it can sometimes feel like we are asking a lot of questions. However when we get a refund the effort is well worth it. Regards, Mel @ The Tax Refund Company.

Posted 3 years ago

“Bullied and harassed into making what I thought was an OPTIONAL claim. Distressing and threatening-feeling emails sent to me.”

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Posted 3 years ago

• Hello Alan, I see you were referred to us by one of the debt management companies that we work with. • Part of the requirements of debt management programmes and the service they offer to help you to right off / reduce your debts is that you explore all income generating opportunities open to you. • One of those opportunities is to check if you are due a tax refund – which is the service we offer. • As you didn’t complete your initial application with us back in August, the process is then to remind you that this needs to be completed as part of your agreement with the debt management company. • I’m really sorry that you feel you’ve been “bullied” into having to complete this process, I appreciate that there can sometimes be a lot of information to gather when first signing up to a debt management scheme. • I can see you have started the process again, thanks for doing that, we will do everything we can to make it as painless as possible for you (add contact details etc) Mel @ The Tax Refund Company

Posted 3 years ago

“They continued to remind me to make the application. They allow you to make the effort.”

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Posted 3 years ago

Hello there, Thank you for your five star review. Mel @ The Tax Refund Company.

Posted 3 years ago

“i thought the emails were spam but finally opened and sorted hope to receive a refund. thank you”

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Posted 3 years ago

Hello Jill, Thank you for your five star review. Mel @ The Tax Refund Company.

Posted 3 years ago

The Tax Refund Company is rated 4.4 based on 896 reviews