The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Truly Excellent service, from an amazing Business. Mind blowing selection of plants, very reasonable prices and shopping fees. Easy to navigate website. Great correspondence via email, including delivery confirmation, parcel tracking, estimated arrival times etc. I bought my mum a money tree for Mother’s Day, as well as a plant pot. Delivery dates were very precise, which is super useful. I was able to have it delivered closer to Mother’s Day, rather than having it waiting around in my house. Overall it was a smooth, convenient, worry free experience as a buyer. I’ll definitely stop by again. No home is complete without a plant, and from now on I’ll be embellishing my very own domestic ecosystem exclusively with The Stem.”

Helpful Report

“I wanted to get my mum a certain plant for Mothers Day but I live in Canada. This can normally make things tricky but the team at The Stem made the process easy, the plant was in stock and I was sent updates along the way. It arrived on the date I requested in amazing condition! Couldn’t be happier :) Thanks team”

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“Lovely quality of plants, delivered quickly, and at a fairly reasonable price. I bought some for me, and some for my Mum for Mothering Sunday.”

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“Great selection of plants, arrived in good time and well packaged.”

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“This plant was purchased as a gift and the recipient was delighted. It arrived on time and in great condition as it was so well wrapped. The pot was also really nice. All in all a very good quality purchase and a very happy customer. Thank you The Stem! 👍”

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“The plant was bought as a Mothers Day gift for my Mum. She is really pleased with the plant, it arrived in lovely condition and arrived on the day that was specified. Easy to use website :)”

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“Beautiful plants, great service, happy costumer. Will be back for more 😁”

The Stem 5 star review on 19th March 2023

Helpful Report

“Peace Lily arrived and was very well packaged I am delighted with the plant and full instructions on how to care for it”

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“Extremely happy with the way the plant was carefully packed showing great attention to detail. The plant was perfect as well. Will buy again.”

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“Lovely pots. They blend perfectly with the furniture. Love them”

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“Beautiful plants well packaged and delivered safely by reputable courier. Highly recommend”

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“So pleased with my beautiful plant, bigger than I expected, but that's good. I bought a turquoise pot to go with it, looks gorgeous. Thank you, would order again. X”

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“Plant arrived quickly and in great condition. I love it! Thanks so much”

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“Plant arrived really quickly and in great condition.”

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“First time I've shopped with The Stem. Excellent website for plants and pots. Very good choice of plant options and sizes. Fast delivery, and everything is packed securely. I recommend this company.”

The Stem 5 star review on 17th March 2023

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“Fast delivery and the concrete pots I ordered are great!”

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“On time and plant in good condition. Thank you.”

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“This is my second order with The Steam. Love not only the gorgeous plants but the love and care they are wrapped and packed. Will order more. Thank you for making my place greener! 💚”

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“Efficient delivery and good quality plant”

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“Excellent service and what a great help the website is. Great idea to inform people how to look after the plants once they have them from opening the box to placement. Usually, order my plants from a well-known supermarket online this time they did not have what I was looking for so searched online The Stem appeared a bit apprehensive about ordering from someone new that was dispelled on opening the box great plant was exactly what I wanted will order from The Stem from now on now I understand how passionate they are about plants.”

Helpful Report

The Stem is rated 4.9 based on 4,918 reviews