The Rug Shop UK Reviews

4.9 Rating 120 Reviews
98 %
of reviewers recommend The Rug Shop UK
4.9
Based on 120 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour

About The Rug Shop UK:

The Rug Shop UK is your one-stop shop to find the rug you've always wanted. We have over 15,000 designs and colors for you to choose from, including kid's rugs, and rugs ideal for your kitchen or bedroom.

We have large living room rugs in many styles like wool, shaggy, and striped to name just a few. All are guaranteed to be the lowest prices online thanks to our price match promise.

If you find any of our rugs cheaper online, we will not only match the price, but we will beat it, guaranteed. All our rugs are carefully selected from leading designer brands to compliment your home perfectly. Whether you're looking for modern contemporary or classic traditional styles, with our extensive range of rugs you're sure to find just what you're looking for.

We've made selecting new rugs as easy as possible with our newly designed website, simply filtering by brand, color, style, and size. We've also taken great care in ensuring all our products are represented as accurately as possible, using professional photography and product videos, this helps you see the rug in as much detail as possible.

Here at The Rug Shop UK, we have made the delivery process of your order as easy and straightforward as possible, once your order has been placed you will receive a confirmation email informing you of the average delivery time, on the day we dispatch your order you will receive an email and text letting you know your order is on its way, we even include the tracking number so you can track your order.

Visit Website

Phone:

01138879393

Email:

sales@therugshopuk.co.uk

Write Your review

Tell us how The Rug Shop UK made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
I have yet to receive a rug I ordered in Feburary from this company through ONbuy - company keeps promising a date for delivery and to get back to me but nothing materialises - last update was that I would recieve rug w/c 1st April = have heard nothing and company keeps hanging up phone on me when I try to contact them
Helpful Report
Posted 1 week ago
Fantastic service and the rug was such good quality! Shipping was super fast I couldn’t be more pleased! I’ve had no issues and would recommend this company to anyone looking for an affordable top quality rug! Order number 2000069030
Helpful Report
Posted 3 weeks ago
Great service, the rug arrived quickly and is beautiful, I also got a discount for being a new customer. Will deff buy again from The Rug Shop
Helpful Report
Posted 1 month ago
Great rug, just what I needed 😄
Helpful Report
Posted 1 month ago
We ordered a beautiful Orla Keily rug from the Rug Shop after looking locally and not finding anything we liked. The rug came quickly and is absolutely gorgeous, we Love it and might order another, the everything was stress free and perfect
Helpful Report
Posted 1 month ago
Great price and product, delivery was as said.
Helpful Report
Posted 1 month ago
Fast service Great products and Right price!!
Helpful Report
Posted 1 month ago
Was looking forva new rug and come across this site found the rug i wanted at a good price delivery was fast would use agen.
Helpful Report
Posted 1 month ago
Very good quality, exactly as per the picture on web site. Great value for money. Looks nice and bright in hall, took a few days to lie flat after being stored and rolled for delivery, but otherwise, no problems. I wanted a rug to match these runners and customer service was excellent and advised me how I could get that. Arrived within time scale as promised, so all in all, very pleased with purchase and service
Helpful Report
Posted 1 month ago
Great delivery and customer services
Helpful Report
Posted 1 month ago
Customer service is very good Quality of rug is excellent
Helpful Report
Posted 1 month ago
This rug is beautiful. It was delivered on time and delivery instructions followed. It compliments my furniture perfectly and is excellent quality. It doesn’t even slide about on my main carpet. I’m very happy with my purchase.
Helpful Report
Posted 1 month ago
prompt delivery well packed have used the rug shop previously and always good service. the rugs are competitively priced and excellent value. Order no.1000047668.
Helpful Report
Posted 1 month ago
First class customer service, very good price and delivery as promised, lovely rug, order number 1000047690. Would definitely recommend.
Helpful Report
Posted 1 month ago
Very happy
Helpful Report
Posted 1 month ago
Beautiful rug, exactly what the picture shows. Everyone is admirring it! Good correspondence by the company and a great price.
Helpful Report
Posted 1 month ago
Love my rug as does everyone who visits me. Arrived on time & very well packaged. Very happy with the price as well.
Helpful Report
Posted 1 month ago
Excellent rugs and excellent service.
Helpful Report
Posted 1 month ago
So pleased with the rug that I ordered a second one. Timely delivery and good price.
Helpful Report
Posted 1 month ago
Lovely rug good quality and delivered on time definitely order from them again.
Helpful Report
Posted 1 month ago
The Rug Shop UK is rated 4.9 based on 120 reviews