“I had a bit of trouble with a missing order a couple of days ago. But after getting in touch with the real pie company. I received a quick response from Brett who rectified the issue straight away and received my order the day after. So thank you for excellent service as I know it wasn't your fault. I will certainly be ordering again of you as your pasties are yummy. Well worth the money.”
“Ordered quite a lot of different piles at the moment I have received the shepherds pie one . Had one that night and was really disappointed very little filling and very dry . Should be a lot better for the price that is charged. Not looking forward to the rest. Silly thing is I thought I would treat myself to some good pie what a joke”
I have seen your pies demonstrated on a shopping channel for several year's now. I thought that it was about time that I should give them a try as there are no good pies in the shops. Along with friend 's we ordered your pies and had a tasting session. This is how we judged them, Chicken & ham..... Very little ham and very dry. Beef...Very dry. Chicken & Leek, Dry & lacking in taste.
Traditional Sausage Roll,....Too much sausage & the meat needs something to bring it to life.
I make my own pies and sausages in the winter so I do know a little about baking and talk with experience.
I do think you have a good product but it needs tweaking to entice me and my friends to come back. Its ok to have a full pie of meat but not at the expense of taste and liquid content, after all the taste is in the gravy or sauce.
You can take what I have said on board or just ignore it, its up to you this is not so much a complaint but suggestions.
“Hi, I was a bit taken back as to the actual size to each Quiche - a pity no Note that its 'individually size' would be acceptable but hard to see from pictures. Was good in flavours for all the chosen. 1, issue was the Salt content seemed very noticeable to taste in each Quiche. Looking at the Ingredients, addition of 'salt' appears listed high in each case (up to 5 times). 2nd issue clumps of spinach. Although, the Steak and Kidney hit the button - very good taste as too, the Trad Sausage Rolls.”
“These pies are out of this world, the meat pies are full of chunks of beef the pastry is delicious, the fruit pies are full of fruit and are the best I have tasted, delivery quick and packed really well. I will be recommending these to all my friends. Well done team keep up the good work x”
“Very disappointing, the top of the quiches were dark in colour, the internal filling was dry. I’m assuming the quiches had passed quality control.
We like the top of the quiche to look like the photos you have on your website.
The photos are very impressive, can we have the address and or phone number of the company that produced the quiches for the photos.
Given you were happy to send them out in that condition we will not be purchasing any more.
We can obtain the same quality quiches from Asda or Morrisons.
We purchased the quiches from you to impress friends we had over, we were unwilling to display what looked like burnt offerings.
It’s our fault trying to impress other people
Regards Glyn and Yvonne”
“The large steak pie was lovely, the quiches were burnt on top and spoilt them for me, the banoffee Apple crumble had five pieces of apple in and so I wasn’t impressed with that. The sausage roll and pasty were very nice. DPD delivered my order to the wrong address and I had to go and fetch it myself as they would not accept that it had gone to the wrong house. It had been dropped over the gate too so not everything was intact. I’m not sure if I would order again from you as this was my first order and overall it was a bit disappointing.”
“greta pies and good service until delivery - DPD left them on my door step and took a photo saying left in a safe place! we live on a busy road so free to anyone to take or a dog to p@@ on. lucky for me a kind neighbour took them in for me when she saw them”
“My husband and myself have had these pies over a number of years and they are really delicious and value for money now have found dealing with you directly is the best option as we have had a lot problems in the past kind regards Audrey bowler”