“Protein works you are a world class! I have ordered a metal protein shaker for my partner last two weeks. And when the time for the delivery I discovered that the my item was delivered to the wrong address. So I contacted the customer service, not expecting anything much tbh because I never heard about them and just randomly pick them to try some protein shake. (And that by the way omg it turned out to be incredible!!! Protein shake is a must!!) Shockingly the customer service got back to me the day after I left the message. They have asked me to process for the replacement straight away, and I asked to change the colour of the shaker from black to white. And the customer service told me that he will send both for me and my partner?! At first I was like who does nothing is free on this planet earth!!?? But wow it was true and they sent us both. And that's not it they arranged the delivery to come to us the next day. Ok I know I got a little bit super excited. And you probably think it was just a free shaker. But to us this is not about the shaker. It's about how they dealt with the problem and gave you that extra miles customer service. We know that they try to make it up to you of the bad experience that we received. And what more impressive was I felt that they put customer first and would do whatever it takes to gain back your trust, eventhough the mistake wasn't made by them but with the delivery company. Thank you again protein works. You have giving us unforgettable online shopping experience. You have won our hearts ❤️ and we will definitely recommend and spread good words about you. Congratulations you have now gained two new loyal customers from London!! 👏👏👏”
“The company keeps increasing their prices to deceive their customers with unrealistic higher discounts (66% today). As a student I am supposed to receive a 37% discount on the subtotal of the products placed in the cart, instead the discount code either doesn't work or it's applied to the super pumped-up high prices the company applies. I recommend checking other brands, more honest and transparent with their customers.”
“Regular discounted offers on a wide variety of nutritional products. Very swift delivery. Sorted out an issue I had with an order in super quick time and no quibble whatsoever. Best customer service I have had in a long time.”
