The Mortgage Hut Reviews

4.94 Rating 594 Reviews
99 %
of reviewers recommend The Mortgage Hut
Merchant Metrics
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5.00 out of 5
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Anonymous  // 01/01/2019
The Mortgage Hut were extremely helpful in explaining every step of my remortgage process
Posted 8 months ago
Stuck with us despite difficult squeeze on finances and help to buy which makes life difficult when trying to remortgage.

Knowledge of products faultless and spent a long time trying to (and succeeded in) getting a good deal.

Would be five stars but for fees, do not remember paying these fees first or second time around, usually just a notice of commission from the company they put you with, which is fine. They need to get paid for a great job. But the fees were well worth it just for the pure difficulty of the case and lengths they went to sort out a better fixed deal.

Will happily use again, and again....
Posted 9 months ago
I have used the Mortgage Hut several times. They always listen to your requirements and suggest suitable products. The staff are knowledgeable and courteous and fees are transparent and reasonable. I would always recommend them
Posted 10 months ago
A very helpful, knowledgeable and efficient team that provided professional support right through the mortgage process.
Posted 10 months ago
I am always kept well apprised of what is happening with my mortgage application
Posted 1 year ago
Easy to approach
Posted 1 year ago
Easy but comms could have been a bit better. One grumpy guy ruined the 5 star rating. Otherwise everything else was perfect
Posted 1 year ago
Efficient service when contactable. Very happy with our mortgage offer. Communication with customer could be improved as we had to chase a few times for updates only to find our handler had gone on holiday. Otherwise, knowledgable staff and very friendly.
Posted 1 year ago
An all round smooth transition between mortgages using the mortgage hut . Thank you
Posted 1 year ago
Every one was very helpful
Posted 1 year ago
Very helpful and reliable service

Mortgage and insurance advice in one place.

Friendly staff.
Posted 1 year ago
Fuss-free identification of best deal and feedback through the process.
Posted 1 year ago
Amazing, very helpful and determined to help get a mortgage, contactable out of office hours, a brilliant service from our mortgage advisor, thank you so much.
Posted 1 year ago
The service was great, and very helpful staff Elliott was excellent. Just a bit higher interest we got the mortgage offer.
Posted 2 years ago
A good, professional and efficient service. Thank you.
Posted 2 years ago
Good face to face customer service and broker knew his stuff
Posted 2 years ago
Good for first time buyers.
Posted 3 years ago
Generally a good service. I still had an affordability issue with the mortgage company prior to completion which the Mortgage Hut did not pre-empt and there has been no follow up. Otherwise very good,
Posted 3 years ago
Very helpful and well informed. Timely review of the situation to a successful conclusion. Thank you :)
Posted 3 years ago
Good service. Would recommend.
Posted 3 years ago
The Mortgage Hut is rated 4.94 based on 594 reviews