The Mortgage Hut Reviews

4.94 Rating 762 Reviews
99 %
of reviewers recommend The Mortgage Hut
Merchant Metrics
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5.00 out of 5
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Anonymous  // 01/01/2019
Dan was very helpful, star employee.
Posted 2 weeks ago
The mortgage Hut provided a good service for me, am happy with it. Much Thanks
Posted 2 months ago
Good service, very timely. Got me a good rate.
Posted 4 months ago
Good service and advice from Georgiana, plus were ultimately able to source a lender who could lend a little more than others which had a big impact on our ability to purchase the right home. Have now taken two new mortgages, plus a remortgage, via The Mortgage Hut and would recommend
Posted 5 months ago
Bit late on the Help to Buy.
Posted 10 months ago
Friendly staff who made the process clear and easy to understand!
Posted 10 months ago
In very hard and frustrating times mortgage hut backed our corner all the way and got us a mortgage offer always replied to our emails and kept us in the loop the whole way, big thanks to Elliot and Megan for putting up with us you guys have been great.
Posted 10 months ago
The Mortgage Hut were extremely helpful in explaining every step of my remortgage process
Posted 1 year ago
Stuck with us despite difficult squeeze on finances and help to buy which makes life difficult when trying to remortgage. Knowledge of products faultless and spent a long time trying to (and succeeded in) getting a good deal. Would be five stars but for fees, do not remember paying these fees first or second time around, usually just a notice of commission from the company they put you with, which is fine. They need to get paid for a great job. But the fees were well worth it just for the pure difficulty of the case and lengths they went to sort out a better fixed deal. Will happily use again, and again....
Posted 1 year ago
I have used the Mortgage Hut several times. They always listen to your requirements and suggest suitable products. The staff are knowledgeable and courteous and fees are transparent and reasonable. I would always recommend them
Posted 1 year ago
A very helpful, knowledgeable and efficient team that provided professional support right through the mortgage process.
Posted 2 years ago
I am always kept well apprised of what is happening with my mortgage application
Posted 2 years ago
Good Easy to approach
Posted 2 years ago
Easy but comms could have been a bit better. One grumpy guy ruined the 5 star rating. Otherwise everything else was perfect
Posted 2 years ago
Efficient service when contactable. Very happy with our mortgage offer. Communication with customer could be improved as we had to chase a few times for updates only to find our handler had gone on holiday. Otherwise, knowledgable staff and very friendly.
Posted 2 years ago
An all round smooth transition between mortgages using the mortgage hut . Thank you
Posted 2 years ago
Every one was very helpful
Posted 2 years ago
Very helpful and reliable service Mortgage and insurance advice in one place. Friendly staff.
Posted 2 years ago
Fuss-free identification of best deal and feedback through the process.
Posted 2 years ago
Amazing, very helpful and determined to help get a mortgage, contactable out of office hours, a brilliant service from our mortgage advisor, thank you so much.
Posted 2 years ago
The Mortgage Hut is rated 4.94 based on 762 reviews