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The Mortgage Hut Reviews

4.9 Rating 1,427 Reviews

99 %

of reviewers recommend The Mortgage Hut

Company Reviews

4.9

Based on 1,427 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

+442380642018

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The Mortgage Hut 5 star review on 1st March 2024

Ms Monica Jennifer Skinner

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service throughout. We were very lucky to have the help of Jacky Lambert who was very helpful, knowledgeable and put us at ease throughout. The whole process was very easy and I will definetly be returning at the end of my New mortgage contract.”

Posted 7 months ago

“Honest and helpful advice received. Thank you”

Posted 7 months ago

“I needed a remortgage and dealt with Jessica Cole who was immensely helpful, clear in her explanations about my options and swift in her responses. Jessica has a lovely manner and made me feel very comfortable through each step of the process, I wouldn't hesitate to recommend the Mortgage Hut as a result!”

Posted 7 months ago

“Fantastic customer service and efficient and continuous communication. Jessica is friendly and reassuring during a stressful time when trying to manage debt consolidation and a remortgage.”

Posted 7 months ago

“10/10 service. Gaicamo responded quickly and in detail to all of our many questions as first time buyers, and found us a great mortgage plan. Communication was brilliant, we couldn’t have asked for a better mortgage advisor. It made the whole process very stress-free.”

Posted 7 months ago

“Giacomo Stevens was useless and didn't reply to my email. His other collegue picked it up and we still had a call - I never received the follow-up email the folllowing day”

Posted 7 months ago

“Amazing service, wouldn’t use anyone but the Mortgage hut. Kieran and Natasha are a credit to the company.”

Posted 8 months ago

“This is a second time I have been using Mortgage hut services. They are amazing, Amy was very helpful and patient , explaining everything really well. She helped me with securing the mortgage with a favourable rate. She was easy to talk to and nothing was a problem . Definitely recommend.”

Posted 8 months ago

“Oliver and Nichola were very helpful and supportive throughout the process. Oliver explained the process every step of the way. He ensured that I understood my choices as it was his job to advise me. He is absolutely fantastic and made me feel confident throughout the process. Nichola provided timely updates and responded to information requests promptly. There was never a time that I felt unsure of the process. Its been a pleasure and will recommend Oliver, Nichola and the Mortgage Hut.”

Posted 8 months ago

“Very good services and supportive. They are always patient and helpful”

Posted 8 months ago

“Very kind service and easy to understand”

Posted 8 months ago

“Well, what can I say about the Mortgage Hut? Absolutely FANTASTIC! Nothing was too much trouble! My application was being dealt with by AH (initials of the person), who is a mortgage specialist, and I might add, a brilliant one at that.”

Posted 8 months ago

“Very nice and good service”

Posted 8 months ago

“Marvelous service from start to finish. Oliver and Nichola really took the time to understand our application and guided us through the steps with the utmost professionalism. Thank you both for your time and patience!”

Posted 8 months ago

“Very helpful customer service. Quick to answer any questions we had, good updates throughout the process”

Posted 8 months ago

“The service was excellent and the process was super fast will recommend all the time and specially the turn around time was quick and all the staff were really helpful at all times and specially all my family and friends used Kieren Dewey”

Posted 8 months ago

“Oliver has been excellent throughout. After my wife was diagnosed with cancer and has just recovered after a year of treatment, buying a house was something that seemed out of our reach. Other companies had got our hopes up saying things like “we will have you a Mortgage in Principle by lunch time” and “we will get you a mortgage easy”. This led to more stress and heartache when it didn’t work out and they gave up on us. From the moment I called the Mortgage Hut & Oliver picked the phone up, he was realistic whilst still being optimistic and (so far) things are working out! He is dedicated, hard working and nothing is too much to ask! Also, as a first time buyer he is taking his time to explain everything to us. Thanks Oliver & The Mortgage Hut 🎉”

Posted 8 months ago

“Great 😊 service”

Posted 8 months ago

“Jackie was excellent throughout, very knowledgeable and professional”

Posted 8 months ago

“Dealing with the mortgage hut was a simple and easy process. Our broker, Natasha, keep us informed every step of the way. Answering any questions, no matter how trivial. She even went the extra mile, by getting up early in the morning to process our application to secure our rate before it was likely to change. Could not have asked for a better service. Natasha in the mortgage admin team, was great too, making sure there were no issues with application and letting us know the appropriate action to take if there was. Would highly recommend”

Posted 8 months ago

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The Mortgage Hut is rated 4.9 based on 1,427 reviews