The Mortgage Hut Reviews

4.9 Rating 1,423 Reviews
99 %
of reviewers recommend The Mortgage Hut
4.9
Based on 1,423 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
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+442380642018

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10/10 service. Gaicamo responded quickly and in detail to all of our many questions as first time buyers, and found us a great mortgage plan. Communication was brilliant, we couldn’t have asked for a better mortgage advisor. It made the whole process very stress-free.
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Posted 7 months ago
Giacomo Stevens was useless and didn't reply to my email. His other collegue picked it up and we still had a call - I never received the follow-up email the folllowing day
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Posted 7 months ago
Amazing service, wouldn’t use anyone but the Mortgage hut. Kieran and Natasha are a credit to the company.
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Posted 7 months ago
This is a second time I have been using Mortgage hut services. They are amazing, Amy was very helpful and patient , explaining everything really well. She helped me with securing the mortgage with a favourable rate. She was easy to talk to and nothing was a problem . Definitely recommend.
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Posted 8 months ago
Oliver and Nichola were very helpful and supportive throughout the process. Oliver explained the process every step of the way. He ensured that I understood my choices as it was his job to advise me. He is absolutely fantastic and made me feel confident throughout the process. Nichola provided timely updates and responded to information requests promptly. There was never a time that I felt unsure of the process. Its been a pleasure and will recommend Oliver, Nichola and the Mortgage Hut.
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Posted 8 months ago
Very good services and supportive. They are always patient and helpful
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Posted 8 months ago
Very kind service and easy to understand
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Posted 8 months ago
Well, what can I say about the Mortgage Hut? Absolutely FANTASTIC! Nothing was too much trouble! My application was being dealt with by AH (initials of the person), who is a mortgage specialist, and I might add, a brilliant one at that.
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Posted 8 months ago
Very nice and good service
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Posted 8 months ago
Marvelous service from start to finish. Oliver and Nichola really took the time to understand our application and guided us through the steps with the utmost professionalism. Thank you both for your time and patience!
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Posted 8 months ago
Very helpful customer service. Quick to answer any questions we had, good updates throughout the process
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Posted 8 months ago
The service was excellent and the process was super fast will recommend all the time and specially the turn around time was quick and all the staff were really helpful at all times and specially all my family and friends used Kieren Dewey
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Posted 8 months ago
Oliver has been excellent throughout. After my wife was diagnosed with cancer and has just recovered after a year of treatment, buying a house was something that seemed out of our reach. Other companies had got our hopes up saying things like “we will have you a Mortgage in Principle by lunch time” and “we will get you a mortgage easy”. This led to more stress and heartache when it didn’t work out and they gave up on us. From the moment I called the Mortgage Hut & Oliver picked the phone up, he was realistic whilst still being optimistic and (so far) things are working out! He is dedicated, hard working and nothing is too much to ask! Also, as a first time buyer he is taking his time to explain everything to us. Thanks Oliver & The Mortgage Hut 🎉
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Posted 8 months ago
Great 😊 service
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Posted 8 months ago
Jackie was excellent throughout, very knowledgeable and professional
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Posted 8 months ago
Dealing with the mortgage hut was a simple and easy process. Our broker, Natasha, keep us informed every step of the way. Answering any questions, no matter how trivial. She even went the extra mile, by getting up early in the morning to process our application to secure our rate before it was likely to change. Could not have asked for a better service. Natasha in the mortgage admin team, was great too, making sure there were no issues with application and letting us know the appropriate action to take if there was. Would highly recommend
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Posted 8 months ago
Our experience with The Mortgage Hut was second to none. We cannot thank Natasha Strath more for her help and support. Her kindness and patience was greatly appreciated. She made the process of buying our first flat so easy and without any stress. Thank you, thank you, thank you.
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Posted 8 months ago
The process was seamless They did everything, All i had to do was read and sign documents.
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Posted 8 months ago
My mortgage broker Oliver was very helpful and found me a good deal for when my current fixed rate ends in a few months (considering the current state of the market) and Nicola has been very helpful, responding to emails quickly and answering any questions I have had regarding the process. Would recommend the Mortgage Hut to anyone.
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Posted 8 months ago
Amy was lovely to talk to, very knowledgeable and helpful. She is helping us get a mortgage with rather tricky circumstances. Excellent service 👍
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Posted 8 months ago
The Mortgage Hut is rated 4.9 based on 1,423 reviews