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The Mortgage Hut Reviews

4.9 Rating 1,426 Reviews

99 %

of reviewers recommend The Mortgage Hut

Company Reviews

4.9

Based on 1,426 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

+442380642018

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The Mortgage Hut 5 star review on 1st March 2024

Ms Monica Jennifer Skinner

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service provided has been outstanding, it took 5 days from submission of application to mortgage offer, thank you so much Matt. Alex Newcombe is supporting with the legal process. Alex, thank you for your support and for the updates. Fantastic Customer Service.”

Posted 2 months ago

“They were very helpful in pursuing and securing our mortgage and sorting out communication problems with the lender”

Posted 2 months ago

“Most patient, understanding and professional advisors I have ever met with. We were in touch together 3 years ago, when our application fell off, but they were still happy to help us this year. 100% recommend. Thank You Elliott and Andy.”

Posted 2 months ago

“Very prompt and knowledgeable service.”

Posted 3 months ago

“Brilliant service and kept us informed all of the time”

Posted 3 months ago

“Very helpful throughout. Elliott guided me through the whole process and was very quick with replies! Would highly recommend”

Posted 3 months ago

“Spoke with Kieren from the Mortgage Hut. He was very helpful and gave great advice. Would recommend.”

Posted 3 months ago

“Very efficient and prompt with providing mortgage advice to suit my needs”

Posted 3 months ago

“Amy was very gentle with me and she listened to all my questiones regarding how i can get a mortgage in my current circumstances and tried to help as much as she possibly could. Highly recommend and thank you.”

Posted 3 months ago

“I found Kiran Singh to be very professional, knowledgeable, and genuine in her effort to help me with a complex mortgage requirement.”

Posted 3 months ago

“Great service provided by Luke O, friendly, share lots of information and a very quick response. Unfortunately it doesn’t appear that the products offered weren’t anything we could have found ourselves, not really what we were after.”

Posted 3 months ago

“I’ve dealt with Giacomo the last two times I needed a new mortgage, and the most recent time I also dealt with Andy Holding. Both couldn’t do enough to help. I was particularly stressed (due to other external factors) and sent them many messages asking for updates; they were understanding, reassuring and very helpful. They replied promptly and customer service is an obvious priority for them. I would recommend these guys to anyone who is looking for a new mortgage. They’ll get you the best rates and the best deals as well.”

Posted 3 months ago

“David has been incredible throughout the whole process of our mortgage renewal. Given the current uncertainty around rates and finances he has made what could have been a really stressful process so easy. He was patient, thorough and really took his time to ensure we have the best product possible. He is personable and trustworthy, keeping us informed at every stage. We will be returning to him in the future and can’t recommend him enough!”

Posted 3 months ago

“Kieren and Alex are great! Very friendly, reply quickly and are a great asset to the mortgage hut!”

Posted 3 months ago

“David To is one little diamond! He has worked so hard to get me a mortgage offer. Not a great credit rating but here I am buying my first home. I cannot thank David enough!”

Posted 3 months ago

“Luke Ollerhead was extremely helpful and understanding in helping us find a suitable lender. To make his job challenging, we were buying a Grade II listed property with single skin construction. In addition, one of us is a US citizen who is here on a BRP. Happily he found us a competitive deal which a lender that accepted our situation within a very short time.”

Posted 3 months ago

“As first time buyers we were a bit stressed and confused. However, David To has helped us throughout the process finding us the best deal and being supportive all the time. Excellent service, I would definitely recommend David To!”

Posted 3 months ago

“It’s ok for the standard customers as when there is a customised approach in finding deals the advisers are disinterested or lacking the skill set to find the right deals. For the fee one would expect a better service than their brokers can offer. They absolutely have no clue about professional mortgages despite claiming to know it market it as such.”

Posted 3 months ago

“Jackie is an absolute star. Nothing it to much trouble. Explains everything well and ensures you understand. Regularly checks for new rates and update's accordingly. Highly recommended. Thank you”

Posted 3 months ago

“Our mortgage specialist Jacky was really helpful in supporting us to secure the best mortgage that met our needs. Jacky’s communication with us was excellent. It’s the second time we have used the mortgage Hut, once again they have delivered!”

Posted 3 months ago

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The Mortgage Hut is rated 4.9 based on 1,426 reviews