UK Radiators Reviews

Name: UK Radiators
Address: UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, Colchester
Rating: 4.73

4.7 Rating 4,275 Reviews

94 %

of reviewers recommend UK Radiators

4.7

Based on 4,275 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 006 8227

Email:

sales@ukradiators.com

Location:

UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park
Colchester
CO4 9TG

UK Radiators 5 star review on 12th April 2024

604

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service. Will buy again ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 1 month ago

Hi Darren, Thank you ever so much for your 5-star review, it is greatly appreciated. I hope you are very happy with your purchase and should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards Jess

Posted 1 month ago

“Very good company that has shown it cares about its customers. Honest, quick to reply and prices very good. Couldn't fault them.”

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Posted 1 month ago

Hi Roy, Thank you so much for your fantastic 5-star rating and taking the time to review UK Radiators. We greatly appreciate your kind words and are delighted to hear that you had such a positive shopping experience with us. It is our utmost priority to ensure customer satisfaction, and we pride ourselves on honesty, prompt responses, and competitive pricing, so it's rewarding to know that these aspects resonated with you. Please do not hesitate to contact us should you require any assistance, at any time, and we would be happy to help. Kind regards UK Radiators

Posted 1 month ago

“Easy to order from UK Radiators web site. Informed at every stage from ordering to delivery. Great service”

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Posted 1 month ago

Hello Tim, Thank you so much for your review. We're so pleased to hear that you found the ordering process easy to use, and that you were kept up to date with all stages of your order to delivery. If we can assist with anything else, please let us know. Kind regards, UK Radiators

Posted 1 month ago

“Excellent provider and very helpful. Radiators look fantastic and really pleased with them. I bought the Thetford smooth in black for all rooms in the house.”

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Posted 1 month ago

Hello Kerry, Thank you so much for the 5-star review of UK Radiators! We greatly appreciate your kind words. We are delighted that you are pleased with the Thetford Smooth radiators for your house. Thank you for your loyalty as a customer of UK Radiators,if you need any assistance or have further enquiries, please don't hesitate to get in touch. Warmest regards, UK Radiators

Posted 1 month ago

“Ordered a radiator, but got the sizing wrong. Asked James in the Customer service team for a refund. The radiator was due to be delivered the following day. James stopped the delivery, arranged for its return from the delivery company to the warehouse, and then sorted the refund, in full. During this four day period he kept in contact with me. Absolutely superb customer service. I wont hesitate to use UK Radiators in the future, and hope many future customers read this review. Well done James and Thanks again. Such a pleasure to receive good old fashioned service”

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Posted 1 month ago

Hi Simon, Thank you so much for taking the time to leave us a fantastic 5-star rating for UK Radiators. We truly appreciate your support and feedback. We are absolutely delighted to hear about your positive experience with our customer service team and, in particular, with James. It is great to hear that James went above and beyond to assist you with your order, ensuring the return of the radiator and arranging a full refund for you. We hope that your future shopping experiences with us are as positive and should you need any assistance in the future please do let us know. Kind regards UK Radiators

Posted 1 month ago

“Excellent service with good communication and very pleased with the delivery”

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Posted 1 month ago

Hi Graham, Thank you ever so much for your 5-star review, it is greatly appreciated. I hope you are very happy with your purchase and should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards UK Radiators

Posted 1 month ago

“Very happy with my purchase.”

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Posted 1 month ago

Hi Chris, Thanks for your 5-star review. I am pleased to hear that you are very happy with your purchase and should you require any assistance, at any time, please do not hesitate to contact us and we would be happy to help. Kind regards UK Radiators

Posted 1 month ago

“Very fast delivery, radiator well packaged.”

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Posted 2 months ago

Hi Barry, Many thanks for your 5-star review. I am so pleased to hear that your shopping experience with us has been positive and I hope you are very happy with your purchase. Please do not hesitate to contact us should you require any further assistance, at any time, and we would be happy to help. Kind regards UK Radiators

Posted 2 months ago

“Great firm to do business with .Plenty of helpful on line information to help with your decision Completely satisfied with the radiators I have chosen and would not hesitate in choosing UK Radiators in the future.I highly recommend this company.”

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Posted 2 months ago

Hi John, Thank you so much for your fantastic 5-star rating of UK Radiators! We truly appreciate your kind words and recommendation. We are thrilled to hear that you found our online information helpful in making your decision. Our team is always dedicated to providing as much assistance as possible for our customers to make well-informed choices. Once again, thank you for choosing UK Radiators. We are truly grateful for your support and recommendation. Kind regards UK Radiators

Posted 2 months ago

“Obviously ignored my last reply”

Helpful Report

Posted 2 months ago

Hello Colin, I am sorry to hear that you are only able to provide a one-star rating based on your experience with us. We have contacted you since the review, as we have not received any correspondence from you since your order was placed. You have since explained that you sent us an email with a question from your plumber, and had not had a reply. Unfortunately we never received this message. We have since assisted you where possible and come to a solution you are satisfied with. Kind regards, UK Radiators

Posted 1 month ago

“I am very happy with my recently purchased radiator. It looks superb in my utility shower room. It was proving impossible to find the size. As it's the modern upright style they mainly only come in the very long sizes 1000cm. And bigger. But I needed 800cm & how lucky I was to come across Radiators UK. The radiator not only looks good. The quality is superb & works better than I imagined. Very very happy.”

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Posted 2 months ago

Hi, Thank you so much for your 5-star review. We are thrilled to hear that you are extremely satisfied with your recent radiator purchase and that it looks great in your utility shower room. We are glad that we were able to provide you with the size you required and hope you are very happy with your overall shopping experience with us. Warm regards, UK Radiators

Posted 2 months ago

“Not installed yet but prompt delivery and an excellent price.”

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Posted 2 months ago

Hello Fred, Thank you for your review. We're pleased to hear that you have received your order quickly and hope that all goes as expected with the installation. Please get in touch if you have any queries. Kind regards, UK Radiators

Posted 2 months ago

“The radiator was fitted without any problems and really set the kitchen off nicely.”

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Posted 2 months ago

Hello Peter, Thank you so much for your review. We're so pleased to hear you were able to have the radiator fitted and you're pleased with the overall look! Kind regards, UK Radiators

Posted 2 months ago

“Good company to deal with, excellent delivery. Good quality radiator. Thank you.”

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Posted 2 months ago

Hello Valerie, Thank you so much for leaving a review. We're so pleased to hear that you're happy with all aspects of the ordering process. We hope you enjoy your products and look forward to assisting you again in the future! Kind regards, UKRadiators

Posted 2 months ago

“Good price and well pleased with the radiator which was was delivered on time would definitely recommend many thanks”

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Posted 2 months ago

Hello, Thank you so much for your review. We're delighted to hear that the service and product were both up to a high standard. Please let us know if we can assist with anything else. Kind regards, James

Posted 2 months ago

“great thank you”

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Posted 2 months ago

Hello, Thank you so much for leaving a five star review. Please let us know if we can assist you with anything else in the future! Kind regards, UKRadiators

Posted 2 months ago

“Excellent service, just what I wanted”

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Posted 2 months ago

Hello Paul, Thank you so much for leaving a five star review. Please let us know if we can assist you with anything else in the future! Kind regards, UKRadiators

Posted 2 months ago

“Good product and prompt delivery.”

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Posted 2 months ago

Hello John, Thank you so much for leaving a five star review. Please let us know if we can assist you with anything else in the future! Kind regards, UKRadiators

Posted 2 months ago

“Great service, great products, good value,all in all good all round experience.”

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Posted 2 months ago

Hello Colin, Thank you so much for leaving a review. We're so pleased to hear that you're happy with all aspects of the ordering process. We hope you enjoy your products and look forward to assisting you again in the future! Kind regards, UKRadiators

Posted 2 months ago

“I've worked with UK radiators before and will continue to do so. Good products and delivered ahead of shedule”

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Posted 2 months ago

Hello Stephen, Thank you so much for your review. We're delighted that you're able to make this a 5-star review, based on multiple orders with us. Thank you for being a loyal customer, and we look forward to being able to assist you again in the future. Kind regards, James

Posted 2 months ago

UK Radiators is rated 4.7 based on 4,275 reviews