UK Radiators Reviews

Name: UK Radiators
Address: UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, Colchester
Rating: 4.73

4.7 Rating 4,284 Reviews

94 %

of reviewers recommend UK Radiators

4.7

Based on 4,284 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 006 8227

Email:

sales@ukradiators.com

Location:

UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park
Colchester
CO4 9TG

UK Radiators 5 star review on 22nd April 2024

605

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional service and great value radiator. Great communication and fast delivery. Well packaged radiator.”

Helpful Report

Posted 2 weeks ago

Hi Trevor, Thank you so much for your fantastic 5-star review. We truly appreciate your feedback and are thrilled to hear that you had a great experience shopping with us. We are delighted that you found our service to be very professional and that the radiator was well-packaged on arrival. Once again, we sincerely appreciate your support and review. Should you need anything else in the future, please don't hesitate to reach out. We'll be more than happy to assist you. Kind regards UK Radiators

Posted 2 weeks ago

“very efficient service offered”

Helpful Report

Posted 2 weeks ago

Hi Jane, Thank you ever so much for your 5-star review, it is greatly appreciated. It is great to hear that you are happy with your purchase and overall shopping experience. Should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards UK Radiators

Posted 2 weeks ago

“Excellent price. Delivery was ontime. It item was well packed. And was as expected.”

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Posted 3 weeks ago

Hi Sarah, Thank you ever so much for your 5-star review, it is greatly appreciated. It is great to hear that you are happy with your purchase and overall shopping experience. Should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards UK Radiators

Posted 2 weeks ago

“All about the customer service. 1st rad had a default and 2nd had a mark on it. Return for 1st was easy and dealt with promptly. 2nd rad I was given a fair refund to accommodate the damage. Issues happen, as long as they dealt with promptly and efficiently I am happy. Will us them again!”

Helpful Report

Posted 3 weeks ago

Hi Vincent, Thank you for sharing your fantastic 5-star rating of UK Radiators! We truly appreciate your kind words and feedback. We are glad to hear that our customer service team was able to assist you promptly and efficiently with the issues you faced. We understand that sometimes unexpected problems can occur, but we always strive to resolve them as quickly as possible for our valued customers. Thank you for your support, and we look forward to serving you again in the future! Kind regards UK Radiators

Posted 2 weeks ago

“They look very nice but still waiting on my heating engineer to install them. Unfortunately, the valves I ordered with them are not compatible with the existing pipework and I have had no response from UK Radiators, to two emails, as to their return and refund process, so a bit disappointed by their after sales customer care to be honest.”

Helpful Report

Posted 3 weeks ago

Hello, I am very sorry, we do not appear to have received any emails from you. I can confirm that we have since contacted you and you have replied regarding the return which we will continue to progress, once we have a collection date from you. Kind regards, UK Radiators

Posted 2 weeks ago

“I was just looking for a simple radiator for our redecorated cloakroom and UK Radiators offered a suitable unit at a fair price. It was delivered very quickly with no fuss and I was kept informed by the courier of when it would arrive so no needless hanging around. We're now carrying out modifications to our home and will be looking to UK Radiators to supply something more impressive as the work progresses.”

Helpful Report

Posted 3 weeks ago

Hi Trevor, Thank you ever so much for your 5-star review, it is greatly appreciated. It is great to hear you are very happy with your purchase and overall shopping experience with us. Should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards UK Radiators

Posted 3 weeks ago

“Great price and products.”

Helpful Report

Posted 3 weeks ago

Hello Mike, Thanks for your 5-star review. I hope you are very happy with your purchase and should you require any assistance, at any time, please do not hesitate to contact us and we would be happy to help. Kind regards UK Radiators

Posted 3 weeks ago

“Very happy, lovely product which arrived quickly and well packaged. Thank you!”

Helpful Report

Posted 3 weeks ago

Hi Molly, Thank you ever so much for your 5-star review, it is greatly appreciated. I hope you are very happy with your purchase and should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards UK Radiators

Posted 3 weeks ago

“Currently I am unable to write a review. My plumber failed to turn up so the radiator has not been installed.”

Helpful Report

Posted 3 weeks ago

Hello, I am sorry to hear that your plumber was not able to intall the radiator when you were expecting them. Please let us know if we can be of any assistance once they have been. Kind regards, James

Posted 2 weeks ago

“Very user friendly site, great products at great prices, excellent customer service and super quick delivery, would and have recommended and will happily make future purchases, very happy!”

Helpful Report

Posted 3 weeks ago

Hi David, Thank you so much for your fantastic 5-star rating of UK Radiators! We greatly appreciate your kind words and are thrilled to hear that you found our website very user-friendly. We take pride in offering great products at competitive prices and providing excellent customer service. It's delightful to know that our efforts resonated with you. We are grateful for your kind recommendations and your willingness to make future purchases from us. Once again, thank you for your wonderful review. We look forward to serving you again in the future! Best regards, The UK Radiators Team

Posted 3 weeks ago

“Great service, fast delivery thank you.”

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Posted 3 weeks ago

Hi Anthony, Thank you ever so much for your 5-star review, it is greatly appreciated. I hope you are very happy with your purchase and should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards Jess

Posted 3 weeks ago

“Knowledgable customer services, good price, large range, extra 20% off and delivered for free tge next day! Highly recommended”

Helpful Report

Posted 4 weeks ago

Hi Jacqui, Thank you so much for your fantastic 5-star review. It's wonderful to hear that you found our customer service team knowledgeable, that we have a large range of items at competitive prices and that your order was delivered to you in good time. We greatly appreciate your kind words and recommendation. If you ever require any assistance in the future, please don't hesitate to reach out. We look forward to serving you again. Kind regards UK Radiators

Posted 3 weeks ago

“Excellent and prompt service. Would not hesitate to recommend the company”

Helpful Report

Posted 4 weeks ago

Hi Frank Thank you ever so much for your 5-star review, it is greatly appreciated. I hope you are very happy with your purchase and should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards UK Radiators

Posted 4 weeks ago

“Excellent service”

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Posted 4 weeks ago

Hello Petra, Thanks for your 5-star review. I hope you are very happy with your purchase and should you require any assistance, at any time, please do not hesitate to contact us and we would be happy to help. Kind regards UK Radiators

Posted 4 weeks ago

“Top quality radiators, look excellent - add a touch of class. Well packaged and quick delivery.”

Helpful Report

Posted 4 weeks ago

Hi Neil, Many thanks for your 5-star review. We are very pleased to hear that you are happy with your purchase, the radiator looks lovely in the space! It is great to hear this arrived in good time and was well packaged. Kind regards UK Radiators

Posted 4 weeks ago

“Very pleased with purchase and the delivery was so quick would definitely recommend this company !”

Helpful Report

Posted 4 weeks ago

Hi Sharon, Thank you ever so much for your 5-star review, it is greatly appreciated. It is great to hear that you are very happy with your purchase and overall shopping experience with us. Should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards UK Radiators

Posted 4 weeks ago

“I purchased a white radiator valve set (trv and lockshield). Great selection, well packaged and delivered quickly. Quality seems excellent. I would recommend this company. RTM, Warrington”

Helpful Report

Posted 4 weeks ago

Hi Roy Thank you ever so much for your 5-star review, it is greatly appreciated. It is great to hear you are very happy with your purchase and shopping experience with us. Should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards UK Radiators

Posted 4 weeks ago

“Product delivered as promised and in good condition. Responded to technical query quickly”

Helpful Report

Posted 4 weeks ago

Hello Timothy, Thank you very much for your 5-star review. We are so pleased to hear that your order was delivered in good time and in good condition. Our customer service team are here to answer any query as quickly as possible, so it is great to hear that they were able to assist you with your enquiry. If you require any further assistance, at any time, please let us know and we would be happy to help. Kind regards UK Radiators

Posted 4 weeks ago

“Arrived on time now been fitted only 1 prob, order 2 but asked for 600x600 got 600x540 never mind works well, many thanks”

Helpful Report

Posted 4 weeks ago

Hello Alan, Thanks for your review. It is good to hear your order arrived on time. I am sorry to hear there was an issue with the delivery, please report any issues with orders directly to us so we can provide you with a solution as quickly as possible. Please do not hesitate to contact us should you require any assistance, at any time, and we would be happy to help. Kind regards UK Radiators

Posted 4 weeks ago

“Super quick delivery (and carefully brought into the house) but best of all they look fantastic and are working just great.”

Helpful Report

Posted 4 weeks ago

Hello Simon, Many thanks for your 5-star review. It is great to hear that you are happy with the quick delivery of your order and the look and efficiency of your new radiators! Kind regards UK Radiators

Posted 4 weeks ago

UK Radiators is rated 4.7 based on 4,284 reviews