The Gift Co Reviews

Name: The Gift Co
Rating: 4.04

4.0 Rating 67 Reviews

75 %

of reviewers recommend The Gift Co

Company Reviews

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Metrics

4.0

Based on 67 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Said my card was declined yet still took the money!? No emails or any contact to confirm/unconfirm a transaction.”

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Posted 4 years ago

Hi Matt, Please could you email us your full name so we can look into this for you? If your card was declined we will not have been able to take any money or process your order :)

Posted 4 years ago

“Ordered a personalised gin glass. Was perfect and arrived nice and quickly too. Thank you!”

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Posted 4 years ago

“Slow at despatching out”

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Posted 4 years ago

Hi Shannon, we are sorry that this has been your experience- I will email you directly about your order

Posted 4 years ago

“Really unique gift, a lot bigger than expected which is great considering the price. Chocolates and sweets are branded so not cheap sweets which is fab. Only criticism would be on the personalisation (which was great) it was wrapped in cellophane (gift wrapped) but they put a logo sticker right over the front where the personalisation is making it hard to read it. Tried removing and it doesn’t come off easy so made a mess. Sticker should have been put at the back. Also it comes very securely wrapped in bubble wrap and in a box so it doesn’t get damaged during delivery. Great gift!”

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Posted 4 years ago

Thank you for the feedback :) We have passed your comments on to our supplier regarding the sticker.

Posted 4 years ago

“Very satisfied with the speed of the delivery. Thank you”

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Posted 4 years ago

Thank you :)

Posted 4 years ago

“I didn't receive my item! No tracking number, no reply. Its been 10 days though I chose royal mail 24! Probably a scam! I was so looking forward for this. Very disappointed.”

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Posted 4 years ago

Hi there, thank you for your feedback. I believe we resolved this the best we could during our in depth email conversation. Feel free to give us a call on 0845 682 3388 If i can help you further though! Best wishes

Posted 4 years ago

“My friend was very pleased to receive her chocolate smash cup”

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Posted 4 years ago

Thank you :)

Posted 4 years ago

“Gift company where you can’t add gift wrapping or a gift note- but also no Info is included about who sent the item. Outstanding. When you bring this up with customer services they suggest the fault is yours. Probably won’t bother using them again.”

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Posted 4 years ago

Hi there, thank you for your feedback. Following our lengthy email conversation where I suggested that the item you had chosen probably didn't meet your needs and offered alternatives I took your lack of reply as a confirmation that you were happy to proceed with your order. Feel free to give us a call on 0845 682 3388 If i can help you further though! Best wishes

Posted 4 years ago

“Gave this to my friend and she absolutely loved it. Will definitely order one again soon!”

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Posted 4 years ago

Thank you :)

Posted 4 years ago

“Fantastic book and fast delivery !! Delighted 😊”

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Posted 4 years ago

Thank you :)

Posted 4 years ago

“Brilliant service with very convenient messenger service with kind and helpful staff ready to assist. Will shop again.”

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Posted 4 years ago

Thank you :)

Posted 4 years ago

“Order arrived early, gift wrapped and great quality, some great ideas for birthdays when you are stuck :)”

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Posted 4 years ago

“Dad loved his personalised birthday whiskey. Thanks!”

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Posted 4 years ago

“The chocolate smash cup was brilliant! Came really quickly too. Will definitely order more.”

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Posted 4 years ago

“I ordered the personalised baby grow with t shirt and was really pleased with the quality of the gift. Will Deffos order again and will be recommending to my friends :)”

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Posted 4 years ago

“Thanks for your help, came home today to my packages for my stag party, couldn’t be happier!!! X”

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Posted 4 years ago

“Well packaged. Prompt Delivery. Deserves no less than 5 stars from me - will recommend.”

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Posted 4 years ago

“Great, really great, the gift wrap was beautiful!”

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Posted 4 years ago

“So pleased with ice bucket I ordered. Looks really lovely, great quality and just the right size. Delivered within 3 days of ordering. This is first time I have ordered from this company and I am very impressed. I will definitely be ordering again and have no hesitation in recommending them”

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Posted 4 years ago

“As always a great experience ordering from you. Very happy with my order.”

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Posted 4 years ago

The Gift Co is rated 4.0 based on 67 reviews