The Gift and Gadget Store Reviews

Name: The Gift and Gadget Store
Address: Unit 1 Brookside Avenue, Rustington
Rating: 4.63

4.6 Rating 3,238 Reviews

91 %

of reviewers recommend The Gift and Gadget Store

4.6

Based on 3,238 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01273 254070

Email:

reviews@thegiftandgiftstore.com

Location:

Unit 1 Brookside Avenue
Rustington
BN16 3LF

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The Gift and Gadget Store 5 star review on 26th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good value for money ween discounts available, missing a few crannies there and here but overall solid experience...”

Helpful Report

Posted 2 years ago

“Ordered 2 prefilled Christmas stockings for my kids, paid extra to get it delivered 1st class. Over a week later, they finally arrive. Emailed the company and still no reply.”

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Posted 2 years ago

I am very sorry for the delay with your order reaching you. I also am very sorry we did not receive your message. I have refunded you in full for the shipping cost paid due to the delay with your order reaching you. I do hope you were happy with the stockings and once again I apologise for any inconvenience caused. Kind regards the gift and gadget store

Posted 2 years ago

“Quick delivery and well packaged.”

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Posted 2 years ago

“Exactly what I ordered, on time ,and packed well”

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Posted 2 years ago

“Lovely pillow. Clear photo. Recommended.”

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Posted 2 years ago

“Can’t rate the products but have been waiting over 11 days for order. Still not arrived. Christmas presents ordered and it’s not looking like I will get them before Christmas….”

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Posted 2 years ago

“Delivery was quick. Well packaged. Sadly one of the items was broken, I did submit an email query but heard nothing, until receiving this email for a review.”

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Posted 2 years ago

Firstly I am very sorry you received a damaged item. Regrettably I am unable to find any email from you. Thank you for leaving this feedback so that we can put this right. I have refunded you for the damaged item and I am very sorry for any inconvenience caused to you. Kind regards the gift and gadget store

Posted 2 years ago

“Would definitely recommend. Item arrived very quick after placing an order. Thank you very much.”

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Posted 2 years ago

“Very disappointed with the service from The Gift and Gadget Store. Placed an order (SO1622032) To buy an Aeropress coffee set of items. You would not let me pay by PayPal even though my PayPal is set up and has paid for many other items/presents this Christmas. I had won £25 with PayPal and it was my intention to help pay the order with this cah prize. Instead I had to pay with my debit card. I even messaged you twice and had no repy. Despite being told you would answer by two working days. I also kept getting reminders about placing the order when I already had and bought it. Finally, I tyried to phone you but you were not taking phone calls due to COVID? Soi am disappointed to say the least.”

Helpful Report

Posted 2 years ago

I am very sorry to hear that you had a problem paying via PayPal. You would need to contact PayPal direct to find out why the payment failed. We are receiving many orders where customers have paid via PayPal. Please check your junk/spam folders as our customer service department have replied to your message. I again apologise for any inconvenience caused.

Posted 2 years ago

“Very happy with purchases. Brilliant offers and quality products for prices paid. Quick delivery. Highly recommended.”

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Posted 2 years ago

“Fab item. Good quality”

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Posted 2 years ago

“Competitively priced and good range of things”

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Posted 2 years ago

“Never heard of this place/site before. So as I was searching for some Christmas presents online I came across. I was hesitant at first but the reviews were cracking. So I took a chance and do not regret it in the slightest. Kept in touch along the way, provided all details and the product (some roller blades) arrived on time. All ran smoothly and the product is fab. I can’t wait to see my child open them on Christmas Day. Thank you!”

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Posted 2 years ago

“I bought a gift, it arrived on time. Would use them again.”

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Posted 2 years ago

“I never received my order, was kindly offered a replacement or refund. I replied with request for a replacement, no problem. However I have never received my order still and despite emailing 4 times, have had no replies or correspondence?! ☹”

Helpful Report

Posted 2 years ago

I am sorry you did not receive your order. As the tracking has not been updated I can only assume that this has been lost in transit. I also apologise that we did not receive your reply and were waiting to hear back from you. I have now made you a replacement order and marked this as priority dispatch. Please check your emails as I have also sent you an email offering you a discount code by way of an apology. Thank you for leaving this feedback to give us the opportunity to put this right. Once again I am very sorry for the delay with your order and for any inconvenience caused. Kind regards Diane customer service The gift and gadget store

Posted 2 years ago

“Posted out my order on time and securely packaged. The entire transaction process was a fantastic experience.”

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Posted 2 years ago

“I didn't receive my order by they were quick to refund me when I contacted them.”

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Posted 2 years ago

I am very sorry you did not receive your order. Unfortunately the tracking of your order did not update which would indicate the order was lost in transit. I am sorry we were unable to send you a replacement and thank you for accepting the full refund. I apologise for any inconvenience caused to you. Kind regards the gift and gadget store

Posted 2 years ago

“Excellent service for a great price”

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Posted 2 years ago

“Excellent rug for a play area for the kids. Very bouncy and so colourful!”

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Posted 2 years ago

“I haven't received my order so I'm not happy”

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Posted 2 years ago

I am very sorry you did not receive your order. As per our previous message to you I am also sorry I am unable to send you a replacement order on this occasion as we have now sold out of stock of this product. Thank you for accepting the full refund. Once again I offer my sincere apologies that you did not receive your order on this occasion. Kind regards Diane the gift and gadget store

Posted 2 years ago

The Gift and Gadget Store is rated 4.6 based on 3,238 reviews