The Dream Lodge Group Reviews

1.00 Rating 2 Reviews
0% of reviewers recommend The Dream Lodge Group
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"Although the lodges themselves are nice, the customer service is awful. I would never book with Dream Lodge again."
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Posted 4 weeks ago
Are you The Dream Lodge Group? No one is perfect. Reply to this negative review and show your potential customers that you value the feedback The Dream Lodge Group receives and that when things do go wrong, you do your best to put things right. Reply Free
"We booked a holiday into a lodge at Hilton Woods Cornwall. Communicated to them all the way me, my partner and the kids were all looking forward to a lodge holiday. When we got there we were told we would be staying in a Bungalow as the lodges were still be renovated, work which apparently started weeks before our booking. Despite direct conversation with the staff and numerous emails before getting there, this was NEVER mentioned. The look on my kid's faces was heartbreaking. The Dream Lodge Group acted in a disgusting manner and have shown themselves to lack any integrity at all. We will never use them again and I would urge anyone considering booking with them to avoid them like the plague."
1 Helpful Report
Posted 1 year ago
The Dream Lodge Group is rated 1.00 based on 2 reviews

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