“I should have read the reviews before I bought car mats from this shop. Their prices are really dear so you’d think it will be quality. I bought car mats for my Outlander and even bought extras such as logos and trim colours. When the mats arrived, was Very Disappointed as the quality was poor from the mats to the logos to the trim colour.
I paid £43.96 for the lot. You can do buy the same quality car mats on EBay for £19.99.”
“Ordered mats which do not secure to the anchor points on the driver side, the mat then slips and makes the clutch pedal stick down, very dangerous. I've returned the mats and they've been received and signed for, I have emailed this company 6 times and am still waiting for a response/refund. Do not use this company. They owe me over £65. I shall be reporting this as fraud and claiming from my credit card company.”
“Please save yourself the stress and hassle and do not order from this company. I am trying to get a refund on a boot mat and they are ignoring all forms of contact. They do not respond to emails or social media contact or answer the phone. Will be contacting trading standards. Very disappointed annoyed customer.”
“The car mats are great quality, however I paid extra for a coloured trim and never received this. I contacted TheCarMats and never got a response back.”
“Ordered the wrong size VW Touran boot mat in error, website says refunds are accepted. Emailed the company several times over a week now, every time I get an automated reply saying mail undelivered as their inbox has exceeded quota. No telephone number on the website. Please can someone get in touch to arrange a refund ASAP?”
“I bought two sets of mats for me and my wife's Mercedes car...but when they arrived I was disappointed with the quality...after spending £70.79....what I was seeing was cheap tacky thin plastic...would not recommend”
“Carmats arrived one day after young ladies birthday, that is the only regret, mats look fantastic, perfect fit, and they feel good, the mats I bought weren't the most expensive, nowhere near, but the birthday girl was over the moon with them, 100% recommend this company.”
