“Please save yourself the stress and hassle and do not order from this company. I am trying to get a refund on a boot mat and they are ignoring all forms of contact. They do not respond to emails or social media contact or answer the phone. Will be contacting trading standards. Very disappointed annoyed customer.”
“The car mats are great quality, however I paid extra for a coloured trim and never received this. I contacted TheCarMats and never got a response back.”
“Ordered the wrong size VW Touran boot mat in error, website says refunds are accepted. Emailed the company several times over a week now, every time I get an automated reply saying mail undelivered as their inbox has exceeded quota. No telephone number on the website. Please can someone get in touch to arrange a refund ASAP?”
“I bought two sets of mats for me and my wife's Mercedes car...but when they arrived I was disappointed with the quality...after spending £70.79....what I was seeing was cheap tacky thin plastic...would not recommend”
“Carmats arrived one day after young ladies birthday, that is the only regret, mats look fantastic, perfect fit, and they feel good, the mats I bought weren't the most expensive, nowhere near, but the birthday girl was over the moon with them, 100% recommend this company.”