The Car Buying Group Insights

The Car Buying Group have a Customer Happiness Grade of B-. Customers love their customer service and are happy with their prices.

 

B-
Happiness Grade
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D

Price - Average

54.55%
Industry Average
" I pointed out that the acceptance from their website, which I had in front of me, has a promise that ‘we promise to pay the price we quote ‘ but I was told their terms and conditions allowed them to refuse or change the price. "
- Disappointed
Write your review on The Car Buying Group
A-
83.33%
Industry Average
" very straightforward process from start to finish. Unlike some of the other companies who offer this kind of service, they will not try to knock money off their original online quotation if you have given them an accurate description of your vehicle. "
- Anonymous
" They made an offer which was almost three time that of webuyanycar.com then increased it further when I didn't accept .They turned up when they said they would ( I even chose a Saturday) The funds were paid into my account with no cribbing ,arguing or haggling almost immediately , then the driver took the ca away. The whole thing took about 20 minutes ! Very pleased with this service. "
- Mr Gavin Mylles
" Prompt communications verifying sale and collection and driver arrived 2 days later early in the morning, informing me of his arrival and filling out all the paperwork and waiting whilst payment went through - 5 star service. "
- MRS MAC

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Alice, Customer Support