The Workplace Depot Reviews

4.9 Rating 2,653 Reviews
100 %
of reviewers recommend The Workplace Depot
4.9
Based on 2,653 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read The Workplace Depot  Reviews
Visit Website

Phone:

0800 012 6777

Email:

hello@theworkplacedepot.co.uk

Location:

Miller House, Moorbridge Road East, Bingham
Nottingham
NG13 8XB

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Anonymous
Anonymous  // 01/01/2019
My order for a five tier shelving unit was delivered in two days. When I unpacked it there were a couple of pieces missing so I contacted the customer service department. They were very helpful and arranged for replacements which arrived next day. The unit is sturdy and easy to put together (so my grandson tells me). I will be needing more shelving soon and will definitely buy again from this company because of the quality of the shelves, their speed of delivery and excellent customer service. I'd give them more than five stars if available!
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Posted 5 days ago
Hello Christa Thank you for taking the time to leave a review based on your experience. We look forward to assisting you again soon! Kind Regards The Workplace Depot
Posted 4 days ago
My order arrived the day after ordering. It was sturdily packaged. As no one was home, it was taken in by my neighbours. Unfortunately, there were two small pieces missing. I sent an email to Workplace Depot, who responded almost immediately and arranged for the missing pieces to be sent. Despite the missing pieces (everyone has the odd offday!) I would still give 5 out of 5, because it was dealt with so quickly and politely.
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Posted 1 week ago
Thank you for your review! I'm really glad to read you had a positive experience with us. We look forward to supporting you in the future. Kind Regards, Charlotte
Posted 1 week ago
Excellent service items coming really quick and an excellent price had a return e-mail within hrs with all the info on.
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Posted 3 weeks ago
Hello Thank you for taking the time to leave a 5-star review! We are so happy to hear that you are pleased with the speedy service provided! Kind Regards The Workplace Depot
Posted 3 weeks ago
Excellent service . Quality product with next day delivery . Aftersales support superb . Highly recommended .
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Posted 3 weeks ago
Hello, Thank you for taking the time to leave a review we really appreciate your feedback. We are so pleased to hear that you are happy with the service and product provided. We look forward to welcoming you back again soon! Kind Regards The Workplace Depot
Posted 3 weeks ago
I ordered a security cabinet and somehow the key got lost. I called Workplace Depot and a replacement was delivered the next day, no questions (it was probably me that lost it!). Very quick and efficient. Excellent service.
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Posted 3 weeks ago
Hello Thank you for taking the time to leave a 5-star review based on your experience. We look forward to welcoming you back again soon! Kind Regards The Workplace Depot
Posted 3 weeks ago
Really pleased with my purchase. Good quality and fast delivery service!
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Posted 4 weeks ago
Hi Kelly, Thank you for taking the time to leave this review and rating us 5 stars. We really appreciate your feedback and hope you visit the website again soon! Many thanks The Workplace Depot
Posted 4 weeks ago
A good seller in terms of service and price
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Posted 1 month ago
Good afternoon, Thank you for taking the time to leave this review and rate us 5 stars. We hope you visit our site again soon. Many thanks The Workplace Depot
Posted 1 month ago
Had a faulty product delivered and Charlotte in customer service resolved the problem straight away and sent us out a new one in the post on next day delivery, 5* service.
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Posted 1 month ago
Hi Samuel , Thank you so much for taking the time to leave a review based on your experience. We are so pleased that we got this rectified for you quickly and we look forward to welcoming you back again soon! Kind Regards Charlotte
Posted 1 month ago
Really helpful, given that our request wasn't straightforward! Chrissy followed up on all our questions, and responses were always quick.
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Posted 1 month ago
Good afternoon, Thank you for taking the time to leave this review and rate us 5 stars. We're glad you had a good experience with us and hope you visit the website again soon! Many thanks Becky
Posted 1 month ago
I received excellent service from Becky who replied to my emails by return and found me the product I wanted very quickly
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Posted 1 month ago
Good afternoon, Thank you for taking the time to leave this lovely review and rate us 5 stars. We're pleased you had a good experience and hope you visit the website again soon! Many thanks Becky
Posted 1 month ago
When the item was delievered it was damaged The workplace team had a new one on the way to me on the same day I contacted them Very happy and impressed with how everything was handled Would recommend the anytime
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Posted 1 month ago
Hi Alan, Thank you very much for taking the time to leave us such a lovely review. We're very sorry to hear that your item arrived damaged in the first instance. However, we're pleased we were able to resolve this promptly for you! All the best Charlotte
Posted 1 month ago
Really amazing customer service! I ordered a ladder to the wrong location (totally my fault) and Becky in customer service managed to fix everything super quickly. Would 100% recommend!
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Posted 1 month ago
Good afternoon, Thank you for taking the time to leave this lovely review and rate us five stars! We hope you like your products and visit our site again soon. Many thanks The Workplace Depot
Posted 1 month ago
I ordered from The Workplace Depot recently. The ordering process was very efficient but unfortunately there was slight problem which was most likely caused during delivery. Once contacted the response from the company was immediate and they did everything they could to resolve the issue. Great service, thank you.
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Posted 1 month ago
Hi David, Thank you for taking this time to leave this lovely review and rating! We are sorry that you had this experience with the delivery of the product, however, pleased to hear that you are happy with our service. Thank you so much for the feedback and we hope you visit our website again soon! Many thanks The Workplace Depot Team
Posted 1 month ago
Blind spot mirror was perfect for the job. Wrong bracket was supplied. However this was rectified straight away with no fuss. If only all customer services were as good life would be so much easier.
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Posted 2 months ago
Hello Thank you for taking the time to leave a review! We are so pleased that you are happy with the service and product, we are glad that we could get this resolved for you! We look forward to welcoming you back again soon. Kind Regards Keisha
Posted 2 months ago
Took delivery of a large grey metal storage cabinet to replace an aging double wardrobe in the garage. Excellent quality and being lockable offers protection for power tools. Delivered as promised within the listed timescale. Excellent company to deal with.
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Posted 2 months ago
Hi David Thank you so much for your review, I am really pleased to hear that the cabinet you ordered was not only exactly what you were after, but arrived as promised. We hope you shop with us again soon! Kind Regards, Chrissy
Posted 2 months ago
I've just received a delivery of a second mirror, both delivered next day, Brilliant service , 100 % Thanks. N Neville
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Posted 3 months ago
Hello Nick Thank you for taking the time to leave a review, we appreciate your feedback! We are so pleased that you are happy with the speedy service provided. Kind Regards Keisha
Posted 3 months ago
Looking for new cupboards, and was going to buy through a marketplace as it felt easy. Fortunately decided to spend a few minutes finding other sources - pleased I did. Workplace Depot have been brilliant. Firstly I got two cupboards at much better prices and they are great quality. When I telephoned with a query about delivery, the phone was answered quickly and my query was dealt with professionally by a friendly member of staff (who had to deal with me making things more complicated than should have been). Cupboards delivered as promised, by a company that care as much about their customers as Workplace Depot does.
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Posted 3 months ago
Hello Lynda Thank you for taking the time to leave a 5-star review, we appreciate your feedback! We are so happy that you are pleased with the service provided. We pride ourselves on delivering strong customer service and we look forward to welcoming you back again soon. Kind Regards Keisha
Posted 3 months ago
I purchased on the 30th September 18 lockers 10SKULocker-5r and 8SKU locker -5r each were supplied with 2 Keys . For insurance purposes I wished to buy extra keys to my surprise THE WORKPLACE cannot supply additional keys ? So if you buy these lockers and loose the keys you cannot get replacement cut .
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Posted 3 months ago
Good morning, Thank you for taking the time to write this review. I'm sorry you are disappointed that we weren't able to supply spare keys for your lockers, however, I hope that our email offering some options of third parties who may be able to help will support you with gaining some more keys for these units. Kind regards The Workplace Depot
Posted 3 months ago
I recently purchased self adhesive vinyl labels again and when paying I observed a noticeable price difference with previous purchases. I contacted the sales department to query this. Within no time I was give chapter and verse and was offered a quick route to purchase the labels directly via the sales desk. Awesome. Then a few days later through absent mindedness I forgot part of the order. No problem, within a day all sorted. An absolute quality performance. Friendly, very efficient and heart-warming. A very big thank you to all you kind people I have been in touch with.
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Posted 3 months ago
Hi Louis, Thank you very much for taking the time to write this review and rating us five stars! We are so happy to hear that you had a good experience with The Workplace Depot and hope you visit the website again soon! Many thanks The Workplace Depot
Posted 3 months ago
Happy with quick delivery-- delivery guy very helpful . I havent unpacked it yet but the packageing was intact so i think the product will be okay .Cheers!!
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Posted 4 months ago
Hello Richard Thank you for taking the time to leave a 5* review! We are so happy to hear that you are pleased with the courier service! We look forward to assisting you again soon. Kind Regards Keisha
Posted 4 months ago
The Workplace Depot is rated 4.9 based on 2,653 reviews