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The Workplace Depot Reviews

4.9 Rating 2,653 Reviews

100 %

of reviewers recommend The Workplace Depot

Company Reviews

4.9

Based on 2,653 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Read The Workplace Depot Reviews

Visit Website

Phone:

0800 012 6777

Email:

hello@theworkplacedepot.co.uk

Location:

Miller House, Moorbridge Road East, Bingham
Nottingham
NG13 8XB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am sure that the product will be fine when it gets here. the message that you get "item has been dispatched to our third party supplier" is factually incorrect and whats more the Work place Depot know this! Please be clearer with your messaging in future”

Posted 1 year ago

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Hi Nick, Thank you for taking the time to provide a review. I am sorry your experience with us has not been perfect. I know my colleague Becca has been in touch and I wanted to reach out to you on the back of your review. I know Becca notified you that at the time of placing your order, the lead time on your product is 50-60 working days as the product is manufactured to order. Our system is set up to generate dispatch notification emails and unfortunately, there is no way of turning these off as we want to allow customers to view a secondary confirmation/explanation of tracking of their order. I understand that the auto-generated email was confusing. We'd like another opportunity to support you in the future so please let me know if there is anything I can do to support you. Kind Regards, Chrissy

Posted 1 year ago

“Great Customer Service would use Workplace Depot again.”

Posted 1 year ago

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Good evening Eric, Thank you for your 5* review. I am pleased you are happy with the service you received from our Customer Care Team. We would be happy to assist you any time in the future. Kind Regards, Chrissy

Posted 1 year ago

“Bought a desk yesterday at 12:30pm for next day delivery. It's 6:15pm right now and still not here.waste of time. Haven't been emailed called or anything! I will never do business with this company again!”

Posted 1 year ago

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Hi Shaun, I am so sorry to read of your experience with your Desk Order. I know we have communicated over our support inbox but I wanted to reach out on here, too. I would really like to apologise for the delay in receipt of your order, as explained this was due to the ongoing ParcelForce strikes and unfortunately out of our control. Nevertheless, this does not meet our Next Working Day standard. I really hope we can create a new experience for you moving forward - my team and I will be on hand to support you anytime in the future. Please let me know if I can be of further support in the meantime. Kind Regards, Chrissy

Posted 1 year ago

“First class service and the best prices. Very quick”

Posted 1 year ago

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Hi Donald, I really appreciate you taking time to leave a review. I am very glad you are happy with our services and we look forward to helping you in the future. Thanks Layla.

Posted 1 year ago

“excellent customer service, despite having an issue with the product, the team helped within 30 minutes offering a solution, also i hadn't received the VAT invoice, i emailed the customer services department and within 10 minutes i had the invoice in my inbox! amazing service all round. we will definitely order from you again!”

Posted 1 year ago

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Hi Sadie, Thank you so much for taking the time to leave a lovely review! I am elated you are pleased with our services and look forward to any future business with you., have a fantastic weekend! Kind regards, Layla.

Posted 1 year ago

“My experience with this company was wonderful from start to finish. As I have a short retention disorder I need to be explained to quickly and quite a lot .This means I am often missing the most important information. A personal contact off this sort is especially important The lady quickly asked questions about my needs and understood quickly. Not many people have that ability. She is a great asset to any employer.”

Posted 1 year ago

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Hello Patricia, Thank you ever so much for taking the time to leave such a lovely review. It was a pleasure speaking with you and we look forward to any future business with you. Thanks Layla

Posted 1 year ago

“Excellent customer service in all aspects of dealing with The Workplace Depot and a very well drilled team. It is so refreshing to deal with an organisation that gets it right and recognises the needs of customers and does a brilliant job in fulfilling them. From my first enquiry I experienced super responsiveness and help and thereafter. Well done and thank you.”

Posted 1 year ago

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Hi Paul, Thank you for your wonderful feedback and comments! We're very pleased you're happy with our services and products. If you need anything else at all, please let us know :)

Posted 1 year ago

“I bought a pack of 10 small bins, package arrived with some damage to 3 bins. Reported it to the Customer service and they were excellent with their support and send over a replacement pack. Will use them again.”

Posted 1 year ago

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Hi, Thank you for your kind feedback! We are very happy you're pleased with our services. If you need anything else at all, please let us know. Kind regards.

Posted 1 year ago

“Brilliant service, Speedy response & Great aftercare, 5 *****. Thank you”

Posted 1 year ago

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Many thanks for your lovely review! It was a pleasure speaking with you and I look forward to any future business with yourselves. Kind regards, Layla.

Posted 1 year ago

“Found a Cleaners Cupboard that I wanted, ordered although out of stock until 4th August, very efficient service and helpful staff. I await delivery of the product.”

Posted 1 year ago

Read The Workplace Depot Reviews

Hi Paul, Thank you for your kind feedback! We are very happy you're pleased with our services. Kind regards, Layla.

Posted 1 year ago

“Very helpful & efficient service, will hopeful use more in the future...”

Posted 1 year ago

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Hi Alan, thank you for taking the time to leave me a review. I'm pleased I was able to assist you with processing your order. If you need anything else at all, please drop me a call or email. Have a great day! Kind regards, Shantel.

Posted 1 year ago

“Tried to place my order online without success, had problems inputting card details. Rang the office and spoke to Shantel, who was very polite and sorted my problem out immediately. Great service. Tony.”

Posted 1 year ago

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Hi Tony, thank you for your kind review! It was lovely to speak with you and be able to help - if you need anything else, please let me know and I will be more than happy to help! Kind regards, Shantel.

Posted 1 year ago

“Workplace Depot website is easy to follow and products delivered next day as promised. Not the first order I’ve placed and won’t be the last.”

Posted 1 year ago

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Many thanks for your kind feedback we are very happy you're pleased with our services. Kind regards, Layla.

Posted 1 year ago

“No free returns for defective items.”

Posted 1 year ago

“Extremely quick response from Shantel thank you”

Posted 1 year ago

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Hi Sandie, thank you for your review - we're very happy you're pleased with our services and products! If you need anything else, please let us know! Kind regards, Shantel.

Posted 1 year ago

“I bought an electrician's ladder (I'm not an electrician) because I wanted something strong and lightweight. The product arrived in 10 days and is excellent. I'm very pleased with my purchase and the service received.”

Posted 1 year ago

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Many thanks for your kind feedback we are very happy the product meets your needs and look forward to any future business with you. Kind regards, Layla.

Posted 1 year ago

“Shantel gave perfect & very efficient service on my order today ! Many thanks once again”

Posted 1 year ago

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Hi David, thank you for your kind review - it's a pleasure as always! Speak soon :D Kind regards, Shantel.

Posted 1 year ago

“The portable barrier was exactly as described, delivered promptly and when I asked for a VAT invoice it arrived almost instantly with a lovely friendly response. What more could you ask for - a great company to deal with.”

Posted 1 year ago

Read The Workplace Depot Reviews

Hi there, thank you for your kind review! We're very pleased you're happy with our services! If you need anything else, please let me know and we will be more than happy to help! Kind regards, Shantel.

Posted 1 year ago

“Amazing service, excellent customer care, I would recommend to anybody”

Posted 2 years ago

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Hey Bruce, Thank you for taking to leave us a review! It was lovely speaking with you and I'm happy I was able to assist you! If you need anything else at all in the future, please let me know and I will be happy to help. Have a lovely Easter Monday! Kindest regards, Shantel.

Posted 2 years ago

“Great products price and delivery. Shantel was a pleasure to deal with despite confusion my end with the company credit card. Many thanks and hope to be using you again in the future Graeme”

Posted 2 years ago

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Hi Graeme, thank you for your great review! It was lovely to speak with you and be able to help - if you need anything else, please let me know and I will be more than happy to help! Have an amazing Easter weekend! Kind regards, Shantel.

Posted 2 years ago

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The Workplace Depot is rated 4.9 based on 2,653 reviews