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The Windscreen Company Reviews

4.9 Rating 296 Reviews

98 %

of reviewers recommend The Windscreen Company

Company Reviews

4.9

Based on 296 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

08081699327

Email:

enquiries@thewindscreenco.co.uk

Location:

Tudor Works, 26 Turret Ln, Ipswich
IP4 1DL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Replacement windscreen for a Peugeot boxer. The booking was made with minimum of fuss, simple and easy. The price quoted was the best I had been quoted. The fitters arrived when expected and carried out the work to a great standard. No disrespect, but I hope I won't be needing their services for a while, but if I do, I wouldn't hesitate to use them again. Faultless”

Helpful Report

Posted 2 years ago

“Danny and his colleague were absolutely outstanding, I can’t recommend them highly enough - fab job guys.”

Posted 6 days ago

Hi Simon, Thank you for submitting such great feedback. We're really pleased that the team were able to provide such an effective and positive service. Best Regards, The Windscreen Company Team

Posted 1 day ago

“I am writing to express my disappointment with the service I have received from your company. On Friday, I brought my vehicle to Stop for a windscreen replacement. However, when the technicians arrived after missing the appointment time, they had the wrong windscreen. I was told that I would be prioritized on Monday morning and that the correct windscreen would be sent out. Unfortunately, the technicians did not show up on Monday morning as promised. They rescheduled the job for 4:30 pm, but they again failed I am very disappointed with the level of service I have received from your company. I have wasted a significant amount of time and effort trying to get my windscreen replaced. This companie is a huge disappointment”

Posted 3 weeks ago

Hi Viktor, Thanks for taking the time to leave this review. We always value feedback on our services whether it's positive or negative. We are sorry to receive this review and we agree in the first instance we did arrive with the incorrect windscreen. Unfortunately, the correct windscreen was not available until Monday morning and whilst we did call you on Monday morning to explain the difficulty of carrying out work as the weather was bad and raining and we could not carry out the work without the vehicle being undercover, we totally understand your frustration here. To get this job completed for you we suggested that you come to the workshop so we could do this undercover. At the point you arrived it was clear that you were frustrated and whilst apologises were verbally given we were told that that was no good and an agreement was made to cancel the job rather than it escalate into a shouting match We would like to pass on our apologies to you for the poor service and understand your frustration on this occasion. We would be prepared to offer a discount as a goodwill gesture should you wish to use our services in the in the future. All the best,

Posted 3 weeks ago

“Very fast and professional service”

Posted 4 weeks ago

Hello, Thank you for the feedback and for leaving a five-star rating. We are glad to hear you had such a positive experience and that the team provided a fast and professional service which is something we pride ourselves on at The Windscreen Company. Thank you again for the support. Best regards, The Windscreen Company Team

Posted 1 day ago

“Couldn't be happier with this company. 1st class service, the technician was friendly and helpful. Thank you, would certainly use this company again.”

Posted 1 month ago

Dear Chris, Thank you for leaving such positive review! We are really pleased that our windscreen technician provided such a 1st class service. We were also delighted to hear that you would use our windscreen services again in the future. Thank you again for choosing The Windscreen Company. Best regards, The Windscreen Company Team

Posted 1 day ago

“fast efficient and friendly professional servive”

Posted 1 month ago

Dear Michael, Thank you for leaving such positive feedback! We always strive to provide an efficient and professional service, so it is fantastic to see that the team were able to provide this. Thank you again for choosing The Windscreen Company. Best regards, The Windscreen Company Team

Posted 1 day ago

“Massive thank you to Marc & Ciaran for their friendly professional service, work carried out to a great standard. Bookings was hassle free. Would highly recommend.”

Posted 1 month ago

Dear Jules, Thank you for taking the time to give us this great review and the recommendation! We always strive to ensure that our work is professional and undertaken to a high-standard, so it's great to see the team were able to provide such a positive service. Thank you again for choosing us. Best regards, The Windscreen Company Team

Posted 1 day ago

“Had both front and rear windscreens replaced. Quick service at a good price but lots of broken glass left within the tailgate, which had to be removed and cleared by my local garage at an additional cost.”

Posted 2 months ago

Dear Liam, Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the quick service and competitive pricing. However, we are concerned about the issue you've experienced with the broken glass left within the tailgate. This is not the standard of service we aim to provide. Could you please contact us directly at The Windscreen Company or enquiries@thewindscreenco.co.uk. We would like to understand more about what happened and make things right. Your satisfaction is our top priority, and we're committed to resolving this matter to your satisfaction. Looking forward to hearing from you soon. Warm regards, Barry - The Windscreen Company

Posted 1 month ago

“Prompt and friendly local service, a fraction of the price of Autoglass and seems like really nice job (but not yet taken car into rain and wind, as waiting for glue to set on trim).”

Posted 2 months ago

Dear Greg, Thank you for taking the time to leave us this positive review! We're really glad that the team were able to provide a prompt and friendly service. We were also pleased to see that you were satisfied with the price of our services against our competitors as we pride ourselves on providing high-quality windscreen services for affordable prices. We also hope that once the glue sets on the trim that you'll be able to test our high-quality workmanship. Thank you again for choosing The Windscreen Company and if you need assistance in the future please do not hesitate to reach out to us. Best regards, The Windscreen Company Team

Posted 1 day ago

“Another great job from Marc - very professional, price quoted was pride paid. Would highly recommend.”

Posted 3 months ago

Dear Julie, Thank you for submitting such fantastic feedback and we really appreciate the recommendation! It's great to hear that the team were able to deliver another professional and high-quality service. We always strive to provide an accurately priced quote for our windscreen services, so it was positive to see that we upheld this. Thank you again for your continued support of The Windscreen Company. Best regards, The Windscreen Company Team

Posted 1 day ago

“Fantastic service! Friendly guy, turned up on time, speedy fitting of new windscreen. Good price too! Definitely recommend 😁”

Posted 3 months ago

Hello, Thank you for the recommendation and for leaving us such a positive review! We really appreciate the feedback and are pleased to see that you had such a fantastic windscreen replacement service. We take pride in offering efficient and punctual windscreen services at competitive prices, so it's great to see this reflected in your review. Thank you again for taking the time to leave a review and if there is anything we can assist you in the future we will be more than happy to help. Best regards, The Windscreen Company Team

Posted 1 day ago

“Fantastic job. Extremely professional under difficult circumstances Was a job done in Wolverhampton Cheers you’re a star!!!!”

Posted 3 months ago

Hello, Thank you for leaving this positive feedback! It's great to see that our windscreen technician was able to provide a professional and fantastic job under the difficult circumstances. We always aim to provide a high-quality service, so it's great to see that this was demonstrated by our dedicated technician in Wolverhampton. We really appreciate the feedback you have left us and we would like to thank you again. Should you require our services again, please do not hesitate to get in touch. Best regards, The Windscreen Company Team

Posted 1 day ago

“My bad luck to need both front and rear windshields replaced within 6 weeks of each other. Great service from this company. Friendly and knowledgeable staff on the phone. Prompt and expertise service from the technician (thanks Kevin!) Both times he arrived on time and fixed the issue. Highly recommend the company.”

Posted 3 months ago

Dear Jane, Thank you for leaving such a positive review and for the recommendation of our windshield replacement services! It's unfortunate to hear that you needed to have your rear and front windshields replaced within such a small timeframe, but we are glad that the team were able to provide a punctual and effective service. We were also pleased to see in your feedback that our team displayed their expertise from start to finish. Thank you again for leaving such a positive review. Should you need any further assistance in the future, we are more than happy to help. Best regards, The Windscreen Company Team

Posted 1 day ago

“Hi, I've been in car fleet management for many years and therefore exposed to many windscreen companies. Karl and the team are unquestionably the best I've dealt with for efficiency, they always get back to you, always accommodating, And of course great value. I would highly recommend. Guys well done, Chris Lamport PAS Fleet Management”

Posted 3 months ago

Hi Chris, Thank you for taking the time to leave such a positive review of our windscreen services and for the recommendation! As a company, we strive to provide high-quality customer service as well as an efficient service, so it's fantastic to see that the team were the best that you have dealt with, especially with your experience of working with other windscreen companies. We would like to thank you again for the review and for choosing The Windscreen Company for your windscreen services. Best Regards, The Windscreen Company Team

Posted 1 day ago

“Excellent professional windscreen seal replacement today, was a high risk of windscreen breaking removing it, but the seal was carefully replaced, saving me the cost of a New Windscreen , very grateful for a great job done , now to push Land Rover for compensation as vehicle had only done 15,000 miles despite being a few years old, and water was dripping through the seal”

Posted 4 months ago

Hello, Thank you for the positive feedback on our windscreen seal replacement! We're really pleased to see that the team did a great job in replacing the windscreen seal and stopping the windscreen from leaking further. We pride ourselves on offering a high-quality service, so this is fantastic to see in your review. We'd like to thank you again for the kind words. Should you need any further assistance in the future, The Windscreen Company will be more than happy to help. Best Regards, The Windscreen Company Team

Posted 22 hours ago

“Called at 4.30pm Wednesday for a quote, confirmed booking at 8am Thursday and by midday the replacement was complete. Fantastic price coupled with excellent service and friendly staff, I cannot recommend this company enough.”

Posted 4 months ago

Dear Annie, Thank you so much for your review! We sincerely appreciate your feedback and are really pleased to hear that you would recommend our windscreen replacement services. We are delighted the the team were able to provide such a positive and professional service from start to finish. It's also great to know that you found the pricing to be fantastic as we always try offer competitive prices for all of our windscreen services. Once again, thank you for choosing The Windscreen Company. Best regards, The Windscreen Company Team

Posted 22 hours ago

“Excellent service”

Posted 4 months ago

Hello, Thank you for leaving us a 5-star review! We are glad that the team were able to provide an excellent windscreen service for you. Thank you again for the positive review. Best Regards, The Windscreen Company Team

Posted 21 hours ago

“Needed a new screen in Renault Master van so i got in touch via email, a very prompt reply, and very good quote, they gave me a date and turned up on time, the fitter was very polite, and professional explained everything clearly and done a very good job. Would definitely use again and would certain recommend to others. Did have to remind them about a receipt, other wise would have been 5 stars.”

Posted 4 months ago

Dear Jamie, Thank you for taking the time to leave a review! We are delighted to hear about your positive experience regarding the windscreen replacement you received. We really appreciate your feedback regarding the team's prompt response, detailed quote, and for providing a punctual and professional windscreen replacement service. Although we would like to apologise for the oversight regarding the receipt and we will ensure that such matters are handled more efficiently in the future. Thank you again for choosing The Windscreen Company and should you need any assistance in the future, we are more than happy to help. Best regards, The Windscreen Company Team

Posted 21 hours ago

“Not only was Danny friendly, professional and efficient but he also helped with a large delivery of glass that needed to be carried up to the end of our garden! Thank you!”

Posted 4 months ago

Hello, Thank you for leaving such a positive review! We're really pleased that the team provided such a friendly, professional and efficient windscreen service. At The Windscreen Company, we always strive to provide high-quality workmanship and a top level customer service. Thank you again for choosing The Windscreen Company. Best regards, The Windscreen Company Team

Posted 21 hours ago

“My Fiat 500L had a cracked windscreen and the insurance did not cover it. Because it had lane assist and rain sensor I had some horrendous quotes. These National sites suck you in wanting you to book the appointment before you get a price, talking to Bots is not my bag either, and those that did quote took all day to come back to me. I live in the West Midlands and rang The Windscreen co, Gary answered on the second ring and I had a quote that blew the competition out of the water, in under two minutes. Kevin fitted the windscreen doing a fantastic job. First class, great service, great price, Thank you. Keep up the good work. Paul. Stourbridge.”

Posted 4 months ago

Dear Paul, Thank you for leaving us such a positive review! We are glad to see that you had such a positive experience. We're glad to see that the team was able to provide such a professional service and that you were pleased by our competitive prices for cracked windscreen repair. We always aim to combine a first-class service with competitive prices for all of our windscreen services. If you need any assistance in the future, we will be more than happy to help. Thanks again for choosing The Windscreen Company. Best regards, The Windscreen Company Team

Posted 21 hours ago

“Got in touch via email, a very prompt reply, and very good quote, they gave me a date and turned up on time, the fitter very polite, and professional explained everything clearly and done a very good job. Would definitely use again and would certainly recommend .”

Posted 5 months ago

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The Windscreen Company is rated 4.9 based on 296 reviews