The Whisky Vault Reviews

5.0 Rating 1,289 Reviews
100 %
of reviewers recommend The Whisky Vault
5.0
Based on 1,289 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Whisky Vault Reviews

About The Whisky Vault:

The Whisky Vault was born from ideas created by Philip and Richard Hawley, a Father/Son relationship, based in Yorkshire, UK. The business was established in 2008 and is still run as an entirely family-oriented project.

We provide whisky lovers worldwide an online hub for discovering and securely purchasing top quality rare, vintage and collectible whisky. We always aim to carry out this service at a high standard coupled with exceptional customer support - values extremely important to us.

With over 2,000 items in our catalogue, there are expressions of whisky that are very rare and indeed highly sought after. We endeavour to keep the site exciting and fresh and therefore are consistently adding new products, as and when we acquire them.

Richard and Philip Hawley
The Whisky Vault Ltd

Visit Website

Phone:

01133225785

Email:

mail@thewhiskyvault.com

Location:

Suite G5, Morwick Hall Mortec Park, York Road Leeds, LS15 4TA
Leeds
LS15 4TA

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I've ordered a few times from the WV and can say that their products and service have always been of high a quality and standard.
Helpful Report
Posted 2 months ago
Very quick delivery, no issues at all. Pleased with everything.
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Posted 3 months ago
Easy order process with great choice of whisky and delivery options.
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Posted 3 months ago
First time buying from the whisky vault and the service was excellent. Got a bottle I had been looking high and low for and was well looked after by the sales team.
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Posted 3 months ago
Very helpful advice and reassurance on the whisky I bought. Will be back.
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Posted 3 months ago
High quality whisky shop with super fast delivery.
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Posted 3 months ago
Excellent service, swift shipping.
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Posted 3 months ago
Very professional and courteous service. Plentiful choice and fast delivery of items. Faultless.
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Posted 3 months ago
Very good communication, shipping was quick and bottle securely packed.
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Posted 3 months ago
Order placed in between Christmas Day and New Year and received in time before the bells rang in! Excellent service.
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Posted 3 months ago
Excellent service at the busy Christmas time, bottle delivered on the 22nd December despite only placing order on the 21st!
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Posted 3 months ago
Great shipping options, delivered to me in the specific time frame requested. An excellent overall experience on my first purchase. Happy holidays.
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Posted 3 months ago
This company is fantastic to work with. I would recommend Richard and the team to anyone! Scott Nemanich
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Posted 3 months ago
Whisky arrived well in time for the Christmas period, despite all my worries I’d left it too late! A Merry Christmas it will be! Cheers.
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Posted 3 months ago
Very good service. Fast shipping. Recommended.
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Posted 4 months ago
Lighting fast delivery, wide selection.
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Posted 4 months ago
Very swift delivery and excellent packaging of a very rare and delicate bottle… great job!
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Posted 4 months ago
Really top service, free and extremely quick shipping much appreciated.
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Posted 4 months ago
I have made about five purchases from the Whisky Vault. Every time I received excellent customer service and care. They are all very passionate and knowledgeable about whisky. Their packaging is professional too. I live outside of the UK and have had no issues with bottles leaking or breaking. You get what you pay for when you shop with the Whisky Vault team.
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Posted 4 months ago
Fantastic service with very quick delivery.
Helpful Report
Posted 4 months ago
The Whisky Vault is rated 5.0 based on 1,289 reviews