Review and raise up to £2.00
Went to the Neath branch this afternoon, mostly as filler for a Sunday afternoon, to have a browse around. That's not to say I wouldn't have walked out with a different car if I'd seen something that I liked.
I was 'cornered' by 2 sales gentlemen when I walked in. The only things they wanted to know is if I was going to buy a car, I don't even recall them offering a proper welcome. I explained that I was only browsing, but that if I saw something that took my fancy, anything could happen. They left me to browse, for around 30 seconds, at which point on of them came back to me to badger me some more, asking if I would buy a car if they could get me finance. I told them I wasn't interested and I'd let them know if I needed any assistance.
This bought me about 2 minutes of peace, before I got badgered again, asking me how much I could afford. At no point was I asked what I was looking for in a car, all they were interested in was how much money I had and if I wanted finance.
After around 15 minutes of this, I just left. The longest I was left alone was maybe 4 minutes and that was only because the sales person that had 'claimed' me went off for a cigarette with a colleague (during which time I could hear them discussing which cars they'd like to offload onto unsuspecting customers).
There was no interest in what customers were looking for, only if they had money or if they could sell finance. The cars in stock were nothing like what they advertise with. They were older and more expensive than what they advertise with and from what I could see (I'm no specialist, however) weren't in the greatest condition.
Example, they had a few 2014-2015 Dacia Sandero's in stock, base or ambiance models, can't tell exactly as no vehicle information is actually listed on the cars they have in stock, you have to ask or guess. They were selling these cars for around 7000 GBP, the new list price for these cars is at most 7200 GBP for the ambiance model. In essence, they are nearly charging the same price for a 3-year-old car, as what it would cost brand new with full manufacturer guarantee. I noticed this on quite a few of their cars, they seem to be overcharging by at least 2 grand.
I wouldn't go here again to look for a car, there are far better places around where the prices are more reasonable, the cars are in better condition and the sales staff actually try to find a car that is suitable to your needs.