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Tile Experience Reviews

4.8 Rating 1,874 Reviews

95 %

of reviewers recommend Tile Experience

Company Reviews

Product Reviews

4.8

Based on 1,874 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,
Croydon
CR0 4YY

Tile Experience 5 star review on 28th March 2024

Tile Experience 5 star review on 16th December 2023

Tile Experience 5 star review on 5th December 2023

Tile Experience 5 star review on 17th September 2023

Tile Experience 5 star review on 4th September 2023

Tile Experience 5 star review on 29th July 2023

Tile Experience 5 star review on 29th July 2023

22

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome Service from start to finish. The process to order online was fantastic and completely hassle free. I received my order as agreed extremely well packaged and on time. I would highly recommend Tile Experience to all if you are after competitive pricing, amazing selection of high quality products and awesome service. I will definitely be back for more bathroom supplies. *****”

Posted 3 months ago

“Good communication and fast delivery.”

Posted 3 months ago

“Updated about order when received and when order in post order arrive as time schedule on day thanks”

Posted 3 months ago

“Fast delivery- very pleased. Needed to match tiles around newly installed sink and couldn't find them anywhere else.”

Posted 3 months ago

“Asked for a sample tile which came through in a couple of days. Great service.”

Posted 3 months ago

“Excellent project and service. Well priced.”

Posted 3 months ago

“Looked everywhere for a classic square, white, gloss tile and found it with Tike Experience. Really prompt delivery and packaged really well. These are perfect tiles for my coaster makes. Thank you. 😊”

Posted 3 months ago

“I requested a sample of a plain white glazed 100mm square tile and they sent me one free of charge, for which I am very grateful. It was very well packed, too.”

Posted 3 months ago

“Kept me informed very pleased”

Posted 3 months ago

“Excellent service and speedy delivery”

Posted 3 months ago

“Great price and next-day delivery. Also, Tile Experience was one of the only retailers selling Marmox 4mm backer board. Very happy to have dealt with them!!”

Posted 3 months ago

“Ordered an item on Monday 18th December which was due to be delivered 1-2days. This is Saturday 23rd December and still no delivery. Is this acceptable?”

Posted 3 months ago

“Excellent speedy service from these guys. The customer service is 5 star send them an email and you got your answer in 30minutes. Very helpful will be using again in the future”

Posted 4 months ago

“Arrived quickly and on time postage is expensive for smaller orders.”

Posted 4 months ago

“Unfortunately the it was out of Tile Experience and the courier had damaged my delivery so badly that I had to refuse it. I sent an email to Tile Experience notifying them of this. Within minutes they phoned me , they informed me it was too late to do a next day replacement delivery - I informed them I really needed it tomorrow as it would delay the job - they pulled out all the stops and the next morning it was delivered !! Would definitely use them again”

Posted 4 months ago

“Super quick service. Tiles arrived in perfect condition.”

Posted 4 months ago

“I only ordered one small item but I still received excellent service both on the phone and at the warehouse when I went to collect it. At the warehouse, four different people asked if I was being taken care of, and this was while they were all obviously doing other jobs. Top notch!”

Posted 4 months ago

“Well wrapped. Good service.”

Posted 4 months ago

“Easy ordering , quick delivery , well packaged”

Posted 4 months ago

“Samples were delivered very quickly. Final order placed late evening. Overnight I changed my mind about the finish ie ordered Matt but wanted to change to Gloss. I phoned first thing and they changed the order while they were dispatching. Tiles arrived safely the following day. Very helpful and friendly service. Good quality tiles.”

Posted 4 months ago

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Tile Experience is rated 4.8 based on 1,874 reviews