Tile Experience Reviews

Name: Tile Experience
Address: 108 Beddington Lane , ,, Croydon
Rating: 4.76

4.8 Rating 1,868 Reviews

95 %

of reviewers recommend Tile Experience

4.8

Based on 1,868 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,
Croydon
CR0 4YY

Tile Experience 5 star review on 28th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website is really clunky but I received 4 tile samples next day for free - great service so far!”

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Posted 2 years ago

“The website was easy and straightforward to use. I found the item that I needed at an amazing price. I was chuffed to bits, but then I was emailed the next day to be told that the item was discontinued by the manufacturer and I would receive a full refund. I appreciated the prompt reply and my refund being processed straight away, but I was disappointed that the item was still showing for sale online when it's actually not.”

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Posted 2 years ago

“Order process is easy the collection process is not so easy. My order is with the tile experience but it has to be picked up from Boyden Tiles, the only indication of this is the merchant name on the PayPal payment (Boyden & Company). When I arrived at the address there is no indication this is the tile experience or where the collection point is. I had to ask in the Boyden Tiles showroom & was directed around the back to the warehouse. This does not look like a collection point, indeed it looks like the sort of place where the public are not welcome & yellow bibs are mandatory”

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Posted 3 years ago

“Good quality tiles. 2 broken tiles because box may have had 1 extra tile forced in.”

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Posted 3 years ago

“Delivered my sample very quickly ,very impressed.”

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Posted 3 years ago

“Was sent the samples I requested promptly and all tiles were fine on arrival , Thank you”

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Posted 3 years ago

“Arrived quickly, on time and securely packaged”

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Posted 3 years ago

“Fast delivery”

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Posted 3 years ago

“UPDATE: tiles arrived this monday morning bubble wrapped and intact. Ordered 25 quarry tiles and paid £18 for next day delivery as lockdown now prevents me travelling for click and collect. Two days and still no delivery or information as to whether they are in transit or not despatched. Website account login just says order complete?”

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Posted 3 years ago

“delivered with no issues and on time thanks”

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Posted 3 years ago

“Great tiles, excellent delivery too, however I feel the carriage charge is a little over priced”

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Posted 3 years ago

“the best price i could find out there good quick delivery would have bin a 5 star but one box was missing but rectify the next day”

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Posted 3 years ago

“Easy to order and quick delivery but the only downside was the company used to deliver goods as the guy was so rude.”

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Posted 3 years ago

“They had the exact tiles I wanted just think the postage is a bit expensive the tiles are gorgeous colours”

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Posted 3 years ago

“Hi, this is the second order 000040876 i have received from yourselves, unfortunately 7 of the tiles were damged in transit . It looks like the package had been dropped damaging the corner of the package although the labelling was clearly marked " fragile " . Accidents happen but it looks like a word with your couriers may be needed.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Good service received the tiles in excellent condition within 4 days of ordering, no notification of delivery.”

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Posted 3 years ago

“Service was very good and tiles arrived promptly. I have awarded 4 stars only because i think the packaging could have been better as one of the tiles was broken in half. This was more due to the treatment of the parcel than anything in spite of the 'Handle with Care' tape wrapped around it! Luckily i order more tiles than i needed.”

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Posted 3 years ago

“Very good service and prompt delivery.”

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Posted 3 years ago

“Good quality tiles at a very good price - perfect for hearth. Quick delivery- very pleased.”

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Posted 3 years ago

Tile Experience is rated 4.8 based on 1,868 reviews