“Excellent products,delivered quickly,and good prices. Only quibble ? Next year ; get your
re-opening date right. If it's the 4th or 5th Jan don't say 1st !!”
“Following the loss of our family pet I ordered some slate hearts for our garden engraved with gaily messages and Buddhist prayers for their passing. The quality of the product and the service was excellent. The hearts are a lovely memorial for a wonderful companion that is dearly missed.”
“Ordered 2 personalised egg cups. They were beautiful and my little nephew just loved them- it certainly makes his egg eating more enjoyable at his nana and parents house eating out of a cup with a dinosaur and his name. Very good delivery and quality will be using this business again 😊”
“I ordered two mugs with motorhomes and personalized names they arrived as adviced and were exactly as described. Lovely present for my sister who loved them. Thank you very much”
“Lovely product, good quality and appearance. Great service & I would definitely buy from them again, they have some nice products and are a bit different.”
“Lovely flannels, good choice of colours the girls loved them edpecwhen they realised their names were embroidered on them. A fast easy transaction and a well received gift. Highly recommend”
“Exactly what I wanted for secret Santa presents. Very good quality for a very decent price! Delivery was quick and when I had queries, they were quick to reply.”
“I ordered a mug 2 yrs ago from The T Bird which was sadly broken. I sent a photo to them and they managed to replicate it for me. Excellent service, great product. Highly recommended”
“I recently bought two personalised Christmas plaques from T Bird. The order was dealt with very quickly, delivered very quickly and more importantly the were fabulous.
Well done the team at T Bird”
“I received two products, both great quality however the mug had a small green stain on which had transferred off the leaflet they had put in the box. I emailed and they were quick to respond and asked me if I’d like a refund or a replacement. I opted for a replacement as the product was good otherwise. Since then I have not received a replacement, money back or an email back. I have emailed twice to query this but still no response.”
“Rubbish! Cut of the image when I rang to complain told someone will call back but never did no did they answer me email! Stay away useless not that i expect this review to be published will also right review on trust pilot to be safe”
Posted 2 weeks ago
Hi Chris. I can't see that you've emailed us about this issue, but I have now emailed you so that we can rectify this situation. Thanks
“Arms on the bear became loose very soon after receiving the bear. I had to get them sewn back on by a family member.”
Posted 2 weeks ago
Hi Gail
We emailed you back on 4th January asking you to send over photos as this is clearly a manufacturing issue that we need to investigate with our supplier. Once we've received these, we can also arrange a replacement to be sent to you.
I look forward to hearing from you
Thanks
Emma