The Sleep Station Ltd Reviews

2.80 Rating 5 Reviews
40% of reviewers recommend The Sleep Station Ltd

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5 reviews
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Debbie
Ordered a king size bed . It was delivered really quick and it was half the price of anywhere else. Also free delivery. The bed was so easy to put together I managed to do it myself within half an hour and it looks amazing . Will definetly recommend this place to everyone .

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"Ordered a king size bed . It was delivered really quick and it was half the price of anywhere else. Also free delivery. The bed was so easy to put together I managed to do it myself within half an hour and it looks amazing . Will definetly recommend this place to everyone ."
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Posted 3 months ago
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John McKenzie
Unverified Reviewer
"Excellent company - delivered as promised on the day required. the gentleman i spoke to over the phone was very helpful"
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Posted 4 months ago
"Bed as expected as direct from manufacturer. The Sleep Station customer service seems reactive only as after 4 weeks of no news they had to be chased several times for information about delivery when it came to light that the delivery time had grown to 6 weeks plus. The Sleep Station was not aware of any delay until contacted, and their delivery company did not appear to be under their control. This was an anxious experience where you wished you had purchased somewhere else as you did not feel like a valued customer during the order process. The Sleep Station promised in writing that they would send a goodwill gesture of £30 and 2 pillows; but they did not do this despite reminding them after the completed delivery….. Be aware the delivery company does not assemble the beds. They also scrap the old bed and or frame. If you want all or part of your old bed to go to charity you will need to do that yourself."
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Posted 10 months ago
"Given this rating due to terrible delivery service they have chosen. Took a day off work specifically and they didn't turn up even after me phoning Sleep Station their words were "it will be this evening up to 6.30 or tomorrow morning". It didn't turn up on either day. I then arranged for delivery following Friday and it turned up in the week when I was at work with both packages open at one end and left in the garden. Bed itself was luckily not marked or wet and a great bed. Very happy with bed. BIRLEA - BROOKLYN."
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Posted 1 year ago
"Ordered bed available on web site and was able to select a delivery date for following week and then got told not in stock for weeks! Very disappointed. Quick refund only good point!"
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Posted 1 year ago
I'm sorry but we had run out of the item the previous day and hadn't had time to update the website yet - you were made aware of this straight away (on the day of order) and refunded the same day when we were told you couldn't wait for new stock.

My apologies for the inconvenience.
Posted 1 year ago
The Sleep Station Ltd is rated 2.80 based on 5 reviews