The Saw Centre Reviews

Name: The Saw Centre
Address: The Saw Centre, 650 Eglinton Street, Glasgow, Glasgow
Rating: 4.87

4.9 Rating 427 Reviews

98 %

of reviewers recommend The Saw Centre

Company Reviews

Metrics

Info

4.9

Based on 427 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Saw Centre:

Industrial wholesale and supply for businesses, tradesmen and DIY enthusiasts. We operate an impressive state of the art CNC factory which allows us to sharpen saw blades, regrind tools and manufacture solid carbide tools with the highest quality and efficiency possible.

Our skilled staff can also weld bandsaw blades to any size. UK wide sales and distribution including our own fleet of vans which currently service businesses in Scotland. Our Glasgow based shop is an Authorised Stihl Dealer and Repair Centre. We also stock a wide range of power tools, accessories and consumables from many well known manufacturers, we also have larger industrial machinery on display such as bandsaws, edge banders, spindle moulders, panel saws and so much more.

Visit Website

Phone:

0141 429 4444

Email:

online@thesawcentre.co.uk

Location:

The Saw Centre,
650 Eglinton Street,
Glasgow
Glasgow
G5 9RP

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The Saw Centre 5 star review on 17th November 2023

Anonymous

Anonymous // 01/01/2019

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Mike Wardell

Robert Phillips

“Very friendly and helpful staff especially Tony in sales who always returned my calls if he was out when I phoned which today is a rarity to get call backs. Had a problem with delivery of my new Honda HRN316 VY lawnmower but that had nothing to do with the saw centre but the pallet company that seemed to be passing on misinformation to them, but it was all sorted in the end. I will definitely use saw center again”

Helpful Report

Posted 10 months ago

Vernon Cmayton

“I sent a mail regarding the issue I had when I received the mower and I have still not had a reply to date.”

Helpful Report

Posted 11 months ago

Hi Vernon, thanks for taking the time to leave your review. Sadly we haven't received your email at all, we've checked our sales email and the website email and the only things we can find with your email address is your confirmation email for the order and the shipment email for your order, could you please let us know which email address you sent your enquiry to so that we can further investigate? This is a really easy problem to fix so we definitely would not have ignored your request on purpose. These clips are designed to break in order to protect the chassis from damage which can be expensive to repair. It's a common problem and most likely this has been damaged in transit either from Stihl Germany to ourselves in Scotland or from us to yourself. Either way we would have still sent you the clip that has broken free of charge because we keep extensive stocks of a wide variety of genuine spare parts for lots of Stihl machinery, and it's such a cheap problem to fix that it doesn't make business sense not to help you. Aftersales is a really important part of our business that we offer all customers. We're going to send you the clip anyway just in case you haven't had this fixed yet, it's fairly straight forward to fit, however if you need any assistance please call us. You could also take it to your closest Stihl dealer, Balgownie Limited or Roy Cowie LBS Ltd, since your machine is under warranty they should be happy to assist you. Kind Regards, Andrew

Posted 11 months ago

Unfortunately we've been unable to get in contact you via the reviews process, your email address or the telephone number you provided on the order. We hope that you received our letter which contained the clip that broke during delivery. We'd love to hear from you, we don't expect you to change your review or anything, we just want to know that you received the clip and your problem has been fixed.

Posted 10 months ago

James Hewitt

“The service provided in CNC sharpening quality blades was excellent. Not only was it a fast and easy service but the team are professional, friendly and very helpful. Blades returned in perfect condition as sharp, if not better than manufacturers.”

Helpful Report

Posted 1 year ago

Hugh Prentice

“Knowledgeable and helpful staff both customer facing and those contacted by email and phone. Easily accessible location with parking for uplift. Initially visited the shop, Item required not stock but WEB / Email / phone contact and purchase same day and plate compactor in shop for pickup in 3 days. Excellent service all round.”

Helpful Report

Posted 2 years ago

That's a great review Hugh, so pleased you were impressed with our service! Thank you so much for taking the the time to write it, and if you need anything else please don't hesitate to get in touch.

Posted 2 years ago

The Saw Centre is rated 4.9 based on 427 reviews