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The Rugs Warehouse Reviews

4.9 Rating 815 Reviews
99 %
of reviewers recommend The Rugs Warehouse
Company Reviews Metrics Info
4.9
Based on 815 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Rugs Warehouse Reviews

About The Rugs Warehouse:

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavour to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.

Visit Website

Phone:

08456436652

Email:

sales@therugswarehouse.co.uk

Location:

Unit G13 The Light Box, 111 Power Road
London
W4 5PY

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Marion
Verified Buyer
“I was looking for a small, good-quality woollen rug for my living room. I googled for it and came across all the usual flimsy, mass-produced rugs, with annoyed reviewers pointing out that their new rug shed all its pile when vacuumed. Then, however, I saw the Marana Sunset rug from the Rugs Warehouse and I was bowled over. I ordered it and it has graced my living room ever since. The rug is gorgeous, thick and solid, no shedding whatsoever, and we love it. Delivery was speedy, the rug was well-wrapped and we are very happy with the order and with the service from the Rug Warehouse. If we ever need another rug we know where to look first. Thank you :-)”
Helpful Report
Anonymous
Verified Buyer
“A very good range of products at very reasonably prices. Delivery was swift and we are pleased with our purchase.”
Helpful Report
Susan F
Verified Reviewer
“Outstanding customer sevice Beautiful rug Highly reccommended Thankyou”
Helpful Report
Anne
Verified Buyer
“Very easy transaction. Rug arrived quickly and well packaged. Great quality at a good price. Very pleased!!!”
Helpful Report
Alain
Verified Buyer
“Carpet arrived within delivery window promised. It’s as described on the website and is perfect fit and colour.”
Helpful Report
Gordon
Verified Buyer
“My wife and I are delighted with the rug. It is exactly as advertised. A superb addition to our home. In addition, ordering was simple and we were kept informed of progress and delivery at all times. This is the second rug we have had from the Rugs Warehouse and we shall certainly be buying more.”
Helpful Report
Anonymous
Verified Buyer
“Very easy to order and delivery was very good too. Also good price for rug I ordered.”
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Jon
Verified Buyer
“Fantastic rug a a competitive price, delivered in two days.”
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Violet
Verified Buyer
“The rug is perfect except for one thing: it will not lie flat however much one tries to stamp out a fold. This is in the shape of a tunnel and moves as one tries to rectify it. Can you suggest anything?”
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Anonymous
Verified Buyer
“Very good service and a brilliant rug”
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Martin
Verified Buyer
“Superb quality rug and couldn't believe how quick delivery was. Ordered late wed night and arrived 11am fri!!”
Helpful Report
Wendy
Verified Buyer
“The rugs I purchased were exactly as described and arrived well packaged. I am delighted with them”
Helpful Report
Clifford
Verified Buyer
“Good web site, easy to manoeuvre. Product seems good value for money. Excellent delivery service. What’s not to like!”
Helpful Report
Julie
Verified Buyer
“When the rug arrived it had been very poorly rolled up and was full of creases and ridges which were extremely difficult to get out…. Very dissapointed.”
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Barbara
Verified Buyer
“I recently ordered two rugs online and you never really know until you receive the item whether it has been up to your hopeful expectations. I was very satisfied with my rugs and received them well packaged and delivery was smooth and informed all the way. Thank you for a great service.”
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Mary
Verified Buyer
“Absolutely delighted with our rug. It is beautiful and just the right colour to match our decor. Delivery was very prompt and efficient. I would certainly recommend The Rugs Warehouse.”
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Heather
Verified Buyer
“Lovely rug. Great quality and price.”
Helpful Report
Anonymous
Verified Reviewer
“Received my rug today and absolutely thrilled to bits with it. Highly recommend using The Rugs Warehouse.”
Helpful Report
Paul
Verified Buyer
“A beautiful rug, in perfect condition, arrived promptly. Could anyone ask more? I will certainly be buying here again.”
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Anonymous
Verified Buyer
“I ordered two rugs from Rugs Warehouse. Both were great, good quality and arrived in time”
Helpful Report
The Rugs Warehouse is rated 4.9 based on 815 reviews
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