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The Rugs Warehouse Reviews

4.9 Rating 815 Reviews
99 %
of reviewers recommend The Rugs Warehouse
Company Reviews Metrics Info
4.9
Based on 815 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Rugs Warehouse Reviews

About The Rugs Warehouse:

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavour to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.

Visit Website

Phone:

08456436652

Email:

sales@therugswarehouse.co.uk

Location:

Unit G13 The Light Box, 111 Power Road
London
W4 5PY

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Josephine
Verified Buyer
“The rug arrived at the time stated. It was well packaged. Just had to unroll it and it is perfect. We are delighted with it. Well done all at the Rugs Warehouse. Thank you all very much.”
Helpful Report
Geoffrey
Verified Buyer
“Delivery was quick and the rug was excellent (better than expected) Great value for money”
Helpful Report
Anonymous
Verified Buyer
“Large selection of rugs to choose from. Simple ordering process and rug arrived quickly on day stated. One of the few companies that makes it easy to return rugs, although there is a small charge. Rug was as it looked on line and we are pleased with it. Seems good quality for money.”
Helpful Report
Anonymous
Verified Buyer
“Great experience from order to delivery. The rug is great quality and a lovely colour. It's so soft and luxurious . I would definitely recommend ordering from The Rugs Warehouse.”
Helpful Report
Patrick
Verified Buyer
“I was very pleased with the quality of the rug that I ordered, I think it is very good value for the money. I would use your services again.”
Helpful Report
Laura
Verified Buyer
“Fabulous service. Very quick delivery. Loved the rug. Tucked all boxes.”
Helpful Report
Anonymous
Verified Buyer
“Superb quality rug. Speedy delivery.”
Helpful Report
Amelia
Verified Buyer
“This was the second rug I have purchased and I am delighted with both ,and the service was excellent thank you”
Helpful Report
Pauline
Verified Buyer
“Excellent service.Quality rug.Fast delivery.”
Helpful Report
Brenda M
Verified Reviewer
“Great quality rugs, look and feel more expensive, fast delivery. I was finding it difficult to find two matching hall runners in different lengths for an L shaped hall,, so many to choose from here. A small problem with one rug was dealt with very efficiently, a replacement was sent out within a few days and I was kept informed, I can't fault the customer service team. I would definitely recommend this company.”
Helpful Report
Susanne
Verified Buyer
“Overly rug. Nice and thick and reasonably priced. Rug arrived quickly and neatly packaged. I shall be buying another one.. So yes I do recommend buying from here. S in Northamptonshire”
Helpful Report
Helen
Verified Buyer
“Found the rug we needed, which was the same as another one we had. Reasonable price and was delivered quickly. Very happy with the service.”
Helpful Report
Tony
Verified Buyer
“Stonking quality classy little rug you won’t be disappointed with this bute Cheers”
Helpful Report
Jane
Verified Buyer
“Runner arrived in the timeframe promised and looks better than in the photo- and it looked good in the photo. Very pleased!”
Helpful Report
Betty
Verified Buyer
“Very easy to order online. Excellent communication and delivery. The rugs look beautiful.”
The Rugs Warehouse 5 star review on 25th August 2022
Helpful Report
Gilbert
Verified Buyer
“Friendly, helpful staff who put no pressure on you to buy”
Helpful Report
Julie
Verified Buyer
“Really good rugs, order two more on the day my order arrived. Prompt delivery, thd ladies on the phone were very helpful and queries were dealt with straight away on the phone. Lovely doing business with you.”
Helpful Report
Denise
Verified Buyer
“Really good quality rug. Looks lovely in my hall. Delivered in 2 days”
Helpful Report
Elaine
Verified Reviewer
“Very professional business. Got regular updates and check if I received my rug. Fantastic rug!! I would highly recommend this company”
Helpful Report
Irene
Verified Buyer
“Delighted with the rug! Colours very vibrant, all altogether it looks and feels more expensive than it was.”
Helpful Report
The Rugs Warehouse is rated 4.9 based on 815 reviews
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