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The Rugs Warehouse Reviews

4.9 Rating 815 Reviews
99 %
of reviewers recommend The Rugs Warehouse
Company Reviews Metrics Info
4.9
Based on 815 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Rugs Warehouse Reviews

About The Rugs Warehouse:

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavour to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.

Visit Website

Phone:

08456436652

Email:

sales@therugswarehouse.co.uk

Location:

Unit G13 The Light Box, 111 Power Road
London
W4 5PY

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Tessa
Verified Buyer
“I selected the rug I chose by visiting the Rug Warehouse in Chiswick as the touch, feel and quality were important to me to establish. I received excellent advice and information there. I duly ordered the rug on-line and it was delivered in 3 days, less than the 7-10 days I was expecting. It is exactly what I wanted and the whole experience was as good as it gets. Very pleased.”
Helpful Report
Sue
Verified Buyer
“I was delighted with the service from the Rugs Warehouse. The delivery was prompt and the rug surpasses my expectations.”
Helpful Report
Vivian
Verified Buyer
“Very pleased with the quality of my new rug, service and delivery prompt as stated.”
Helpful Report
Stephen
Verified Buyer
“Very pleased with the circular rug I purchased, good quality and excellent delivery service Highly recommended”
The Rugs Warehouse 5 star review on 16th December 2022
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Carol
Verified Buyer
“Arrived on time,very good quality ,really nice carpet runner.”
Helpful Report
Anne
Verified Buyer
“Really pleased with this rug. It arrived within a couple of days & fits in well with our colour scheme.”
Helpful Report
Marie
Verified Buyer
“We ordered a very large rug for the dining room. The price was reasonable, it arrived very quickly and the measurements were exact (important for the space it was going into). It looks really good and the quality represents very good value for money. I would recommend.”
The Rugs Warehouse 5 star review on 3rd December 2022
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Susan
Verified Buyer
“Quality Rug supplied in a very timescale. Very impressed. Thank you”
Helpful Report
Hannah
Verified Buyer
“Felt too good to be true to be honest - though very pleasantly surprised. Found the same rug at a cheaper rate and they immediately matched the price. Great communication and a really good quality rug!”
Helpful Report
Gillian
Verified Buyer
“Quality rug with stylish tasteful colour combinations and finished to a high standard We love it and it’s not our first one from you. Happy to recommend your rugs”
Helpful Report
Susan
Verified Buyer
“Good service . Lovely rug, exactly what I was expecting”
Helpful Report
Anonymous
Verified Buyer
“Excellent product and service, looking at purchasing more”
The Rugs Warehouse 5 star review on 21st November 2022
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Corrine
Verified Buyer
“We recently visited The Rugs Warehouse to buy for our new home. The sales consultant was extremely helpful. We bought 2 rugs which we are very happy with. We will likely buy more from this stire”
Helpful Report
Anonymous
Verified Buyer
“Super service and I am really pleased with the rug which is great quality. It arrived really promptly too! I will definitely use The Rugs Warehouse again.”
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Joy
Verified Buyer
“Good quality rug, pleased with the colour, delivered quickly, recommended company”
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Anonymous
Verified Buyer
“I had my order acknowledged quickly, followed by a clearly set out invoice. Through no fault of the Rugs Warehouse, there was a delay in receiving delivery of our rug. During this time the staff at the warehouse kept in frequent contact with me by email and made representations to the courier on our behalf. When the rug arrived it was as advertised, and we are very pleased with it.”
Helpful Report
Margaret
Verified Buyer
“A great selection of rugs at the Rugs Warehouse. Lovely quality and the ruv I bought was exactly what I was looking for. Will definitely recommend the Rugs Warehouse to my friends.”
Helpful Report
Mary
Verified Buyer
“The rug warehouse has a wonderful variety of rugs. Having only a vague idea of what I wanted, I received excellent help & guidance in choosing my new rug. I am absolutely delighted with it & it looks perfect in my newly decorated living room. I would highly recommend the rug warehouse for great service, quality & choice.”
Helpful Report
Claude
Verified Buyer
“excellent service and good value for money”
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Alison
Verified Buyer
“The service was excellent. The two runners we ordered arrived the following day. The Dunya multi-coloured runners, one in each size, fit perfectly in our hallway and add the finishing touch. Very happy also with the quality.”
Helpful Report
The Rugs Warehouse is rated 4.9 based on 815 reviews
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