“AVOID buying anything from rug house.
I ordered a grey runner carpet then I emailed them to double check that they were sending me the correct color light grey,they assured me they they were sending light grey and what did I receive BLUE CARPET RUNNER.This is no good to me whatsoever.
SO POTENTIAL CUSTOMERS OF RUG HOUSE,AVOID BUYING ANYTHING FROM THEM THEY TOLD ME BLATANT LIES TO GET A SALE”
“I am surprised by the bad reviews, as I have just received a flokati rug from this company and it is beautiful. It is thick, soft and very good quality.”
“The worst quality rugs I have ever come across literally paper thin!! Horrible cheap looking design nothing like the images they portray on the website. Edges are folded over and snitched giving it an overall nasty finish! Customer service is non existent! They vouch by their product and will tell you that you’re wrong... HONESTLY STAY AWAY! They are cheap for a reason, pay more and get better quality elsewhere. Save yourself the disappointment and shock.”
“Avoid this company, they sell rubbish and they will NOT give you your money back no matter what they claim. The rug supplied was absolutely appalling quality and the Rug House refused to provide a refund.”
