The Rave Cave Reviews

Name: The Rave Cave
Address: River House, Spetisbury, Blandford Forum, Dorset
Rating: 4.85

4.9 Rating 975 Reviews

98 %

of reviewers recommend The Rave Cave

4.9

Based on 975 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Rave Cave:

The UK's Leading Supplier of High Quality kaleidoscope & Diffraction Glasses

Visit Website

Phone:

+447446975704

Email:

hello@the-rave-cave.com

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The Rave Cave 5 star review on 8th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product became more expensive with the extra cost like traveling and custom fee’s, it also took longer to arrive. It’s still not here while the website said it will take 3-6 days if I knew this before I would probebly not have bought them”

Helpful Report

Posted 1 year ago

Thanks so much for your purchase and for taking the time to leave us some feedback, we appreciate you! I'm sorry to hear that your order is running a little bit late. All quoted delivery times are estimates provided by our carrier and unfortunately there have been some postal strikes in the UK which have been delaying both domestic and international mail. Please accept our apologies. All of our orders are dispatched from our office in the UK. We understand that customs fees can be frustrating however we have no way to calculate or pay for taxes in your local country and this is communicated on our website. We hope that you love your items and that they will be worth the wait. Please don't hesitate to reach out to us by email at Hello@the-rave-cave.com if you need any assistance.

Posted 1 year ago

“It's so amazing, the care and attention they put towards customer, is unbelievable. When my order came, there was a little unexpected present in my package.. And what impressed me the most, was the hand written greeting and hand signed invoice. That was super nice touch to it all.”

The Rave Cave 5 star review on 28th October 2022

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Posted 1 year ago

“Product hasn’t arrived yet. It’s already been beyond approximated shipping period. Attempted to email your customer service to no avail.”

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Posted 1 year ago

Thanks so much for your purchase and for taking the time to leave us some feedback. We have responded to your email with all of the tracking information and will be pleased to continue to assist you by email. Small delays are quite common with international airmail, and this parcel is only just outside of the quoted time window. We hope it arrives very soon!

Posted 1 year ago

“Products were good quality and fast shipment 👍”

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Posted 1 year ago

“Very good quality very trippy and just want you need for a festival or nightclub”

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Posted 1 year ago

“Use send my things to the wrong address”

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Posted 1 year ago

Hi Nico, Thanks so much for your purchase and for taking the time to leave us some feedback, we appreciate you! I'm sorry to hear there might be an issue with your order. We have an automated postage system which creates a postage label with the exact address entered during the checkout process. We would like to better understand the issue here and will reach out via email to offer assistance. Many thanks and best wishes,

Posted 1 year ago

“Gorgeous fan, so unique and kept me cool at the festie. Thanks for the speedy delivery for my last min purchase :) xox”

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Posted 1 year ago

“Great products, quick delivery. Ive never had a problem and they always chuck in a cheeky present for the customer! Great company”

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Posted 1 year ago

“Easy to use website, quick despatch and delivery. Even received a handwritten note when we received our package.”

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Posted 1 year ago

“Excellent service, quick delivery and product ordered arrived in pristine condition. Lovely surprise to receive a small freebie. Thank you!”

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Posted 1 year ago

“Super fast shipping with tracking the whole way, right on time for the festival! Will definitely be a returning customer! Thanks a million :):):)”

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Posted 1 year ago

“Facile pour commander avec de nombreux produits pour profiter des festivals.”

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Posted 1 year ago

“Great service and a fab product received really quickly. Lovely note on my invoice too. Will definitely buy again! Thanks x”

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Posted 1 year ago

“My first order from The Rave Cave. Really pleased with how quickly everything arrived, was all packaged well and they even included a bunch of extras and a little handwritten note which was awesome. I have already ordered again as in my first order I bought a pair of diffraction glasses for a friend and they were so cool I just had to have my own!”

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Posted 1 year ago

“Cool products and quick delivery.”

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Posted 1 year ago

“So goddamn cute- sick glasses, timely arrival, and even a handwritten thank you note!! Honestly great experience, will want to buy more xx”

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Posted 1 year ago

“I dont know why you ask me to give a review since i dont have my order yet. Along with the shipping i had to pay 27€ extra border cost which is an incredible boomer. I dont even know if my order will arrive me before my gig in which i planned to use the fiber flies.”

Helpful Report

Posted 1 year ago

Hi Nazlı, Thank you so much for your purchase and for taking the time to leave us some feedback, we appreciate you! Our system sends an automated review request a couple of days after shipment from our UK office as most parcels will arrive in this time. So sorry to hear that you are unhappy about being charged duties for this international shipment, unfortunately, we have no way to cover these fees charged by your local government. We do try to label the parcels in a way to minimise these fees. We hope you will be pleased with your Space Whip once it arrives, looking at the tracking information it looks like this might be very soon! Many thanks and best wishes,

Posted 1 year ago

“Fast and friendly service”

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Posted 1 year ago

“Quick easy service, great products”

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Posted 1 year ago

“Excellent product well packed with bonus wrist band and fast delivery”

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Posted 1 year ago

The Rave Cave is rated 4.9 based on 975 reviews