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The Pi Hut Reviews

4.9 Rating 85,267 Reviews

99 %

of reviewers recommend The Pi Hut

Company Reviews

Product Reviews

4.9

Based on 85,267 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

contact@thepihut.com

Location:

Mann Enterprises LTDHomefield RoadHaverhill, SuffolkCB9 8QP
Cambridge
CB9 8QP

The Pi Hut 5 star review on 21st April 2024

The Pi Hut 5 star review on 21st April 2024

The Pi Hut 5 star review on 21st April 2024

The Pi Hut 5 star review on 21st April 2024

The Pi Hut 5 star review on 20th April 2024

The Pi Hut 5 star review on 20th April 2024

The Pi Hut 5 star review on 16th April 2024

2565

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting for my order despite paying for next day delivery and being advised that the order shipped on the 20th December. It is now 3rd January and I have been charged £120 for items I haven’t received with no update on the situation and no telephone number available to contact anyone. Very poor service.”

Posted 3 months ago

“It's been over 2 weeks and my order has not arrived. Tracking is not updated. DHL just refers me to tracking info. Order seems lost in space.”

Posted 3 months ago

“Pi Zero's have not arrived yet. Why would you send a survey before my order has been delivered?”

Posted 3 months ago

“I haven't received my pi yet. So, yeah there's that.”

Posted 3 months ago

“Preorder of the new Pi5. I was one of the first to order when the pre-order mail arrived in the inbox. Do I got first in line to receive. After a while, looking at reviews I found out I needed the cooling system as well. Ordered that, and the person who joined the two orders together failed to put the correct date/batch, or put me in front again. So I jumped back in line, due to human error or poor systems. Haven´t still received my Pi. Probably stuck or missing in post, as DHL has spent a week without anything happening at the sorting facility. That is QUITE unusual. Sendt 15 days ago, It usually only takes 3-4 days. I have spent over £660 ordering from The PiHut, and this is probably the last time. So, Just ONE star this time! Best, Steve”

Posted 3 months ago

“The raspberry Pi it’s self is missing from the kit !?”

Posted 3 months ago

“DIsaapointing service, item did not arrive nearly 3 weeks after ordering.”

Posted 4 months ago

“Still didnt got my pa”

Posted 4 months ago

“Muy malo tuve que pagar aduana,ya no compro más adios y gracias”

Posted 4 months ago

“Hi Jamie, unfortunately we have not received the order as yet. Although we were expecting it, we neither received nor heard nothing from the courier which is very concerning.”

Posted 4 months ago

“I ordered the m5stickc plus and i would of thought that a cable would be included to atleast charge the m5stick. So i had to spend more money to buy a charger and then even more money on a data transfer cable. The device wouldnt connect to a website that flashes firmware but in the end i just used m5burner and device works okay just doesnt turn on sometimes even on a full charge. Dissapointing but i fixed it.”

Posted 4 months ago

“The packaging for the products was substandard. There was no packing material inside the box, so the products were able to move around freely. Not the best situation for sensitive electronics! When I received this, the outside package was damaged. Looking inside the PI board package was damaged also. I have not had a chance to try it yet. My advice is that you need to double box these electronics as well as use some type of packing material to keep them from banging around each other in the box.”

Posted 4 months ago

“Marked as delivered, never received the product”

Posted 4 months ago

“HAVE NOT RECEIVED MY PI5 YET???????”

Posted 4 months ago

“I've ordered from PiHut before with success, but the last experience was very disappointing. I've ordered Advent calendars for my children with express shipping and tracking, since they are a time sensitive item. PiHut messed up the order and sent a part of it standard mail, so the kids did not get in time for the start of Advent. We also can't track it to see if it will ever arrive before Christmas now.”

Posted 4 months ago

“It still hasn't shown up. How many stars is that? Ok, sure you have an error in your system and ask for a review before it shows up. How many stars is that?”

Posted 4 months ago

“DO NOR PREORDER FROM THE Pi Hut! My preordered Pi 5 has been sitting in Germany for 5 days. It took an additional 5 days to get from Order Fulfillment to Germany. I hope it can arrive before the first of the year. :((”

Posted 4 months ago

“I’m yet to receive my order and it’s been 3 months. Definitely do no recommend this place.”

Posted 4 months ago

“Ordered the Pi5, there has been an expected wait. However, the international shipping is awful. It departed on 24-11 and it is now 9-12 and as of 4-12 my order was still in Germany. Nice site, shipping fail. I hope I get my order this year at this rate.”

Posted 4 months ago

“From November 24th my item is still in transit. I paid 12£ for delivery and I think it should be sufficient and more for a fast delivery. Ok, it’s a Pi 5 but I placed the order in September! Many thanks”

Posted 4 months ago

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The Pi Hut is rated 4.9 based on 85,267 reviews