The Pi Hut Reviews

Name: The Pi Hut
Address: Mann Enterprises LTDHomefield RoadHaverhill, SuffolkCB9 8QP, Cambridge
Rating: 4.93

4.9 Rating 85,290 Reviews

99 %

of reviewers recommend The Pi Hut

4.9

Based on 85,290 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Email:

contact@thepihut.com

Location:

Mann Enterprises LTDHomefield RoadHaverhill, SuffolkCB9 8QP
Cambridge
CB9 8QP

The Pi Hut 5 star review on 21st April 2024

Mark W

Richard C

The Pi Hut 5 star review on 20th April 2024

James P

Nadeem A

The Pi Hut 5 star review on 16th April 2024

Grzegorz K

2565

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Capacitors that I also had in the order did not arrive. Besides that everything else was great.”

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Posted 2 months ago

“Although others were able to get this put together and gave it a 5 star review, I found the most important nut and bolts too small making setup take forever and downright awful. If you have large fingers and low patience, I would suggest an alternative case. I almost gave up and never did all the nut and bolts on. As a result, wasn't able to get the back plate on but it basically functions as required without it. Also, I am in the US and had to wait almost four weeks for this to be delivered. Not sure what happened with that process.”

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Posted 2 months ago

“Shopping experience was great, very satisfied with the UI and delivery process was really fast.”

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Posted 2 months ago

“Due to being snowed in for a week I haven't received anything yet!!”

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Posted 3 months ago

“Meh, it's OK...”

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Posted 3 months ago

“This was my first purchase through The PiHut, and I'm a bit dissapointed in the overall function of the raspberry pi5. I don't mind waiting a longer period of time for delivery if the product received lives up to all the reviews, but so far it hasn't. I've look at the store products that are exciting, but I'm hesitent to go further.”

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Posted 3 months ago

“Orderded a "Raspberry Pi Zero 2 Starter Kit" to look to testing a B:E beacon using room assistant, befor ordering some more for other rooms (yes I know 1 si is not useful :)) It arived promptly the next day. all good so far. When i tried to installl the OS I started to ahve issues it ust dindt work. After mcuh searching, playing, trying i reallsied the isue I had ordered the "Zerro 2" Kit, but the device included in th package was an older Pi Zero V1.1) and not the V2, so could not recognise the 64-bit OS I was trying to install.a OK, I can use the V1.1, but i had ordered and paid for the V2. I created a ticket saying i am happy to keep it, but wanted something doing". I got a response within a day. Very sorry, we have refudned the price difference and the P&P costs Ok, mistakes happen. But it is how you dal with mistakes that define you. Pi Hut made a mistake, held their hands up when it was pointed out to them, got on with sorting it out, and did sort it out with the minimum of fuss or effort on my side. So cannot relly give any more than 3 *s - yes the issue handing was good, but the wrong item was sent”

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Posted 3 months ago

“Ordered a backordered item in October received it in January. Absolutely no communication from seller about delivery time estimate or that it was sent out”

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Posted 3 months ago

“The Power switch doesn't appear to work (the one that actually resembles a light switch). Also, it should be clearer that you need a micro HDMI - I mean, who has one of those???? Not happy”

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Posted 3 months ago

“The dispatch of the goods ordered took longer than usual which they put down to bank holidays, staff leave and a surge of stock.”

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Posted 3 months ago

“The whole shopping is experience is great, but soiled by being able to buy just one rpi... i wouldn't mind waiting for a few weeks to simply order as many as I need... this way, I order one but get annoyed and go for a different platform just because I'm not willing to get one at a time... Time to move manufacturing perhaps?”

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Posted 3 months ago

“The product and delivery were great but there were delays with shipping with no updates. After a time there was a banner on the site warning dispatch was taking longer than usual and I was happy from that point, but for a while, I thought my order had gone astray.”

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Posted 3 months ago

“Shipping took much longer than expected from the UK, I also looked and should have bought the ts101 elsewhere, AZ had it with a charger and accessories for the same price as what I paid for just the iron. The products are fine, just paid more and waited longer than expected.”

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Posted 3 months ago

“I was not sure how to rate this. The purchase experience was excellent. Very good communication on lead times and delivery status. I am upgrading from a Pi4. The performance of the Pi5 is excellent. However, the Pi5 and Bookworm are posing some issues. I am running in X11 (not Wayland) with Java 11. I am finding issues with HDMI configuration. I have it working with compromise and am experiencing some instability. James.”

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Posted 3 months ago

“Positive: new Raspberry Pi 5 was shipped before expected, and in time for Christmas Negative: Pi Zero on same order was cancelled at last minute without warning, though other Zero-specific items were still sent”

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Posted 3 months ago

“Expected the Pi5 to arrive in the New Year, so pleased it arrived before Xmas. Not tested it yet as need to download the new version of RPi OS. All good. 3 Stars as the package was damp, the charger packaging inside was slightly damp too, which is a bit concerning given the Royal Mail is entrusted to deliver electronics. Worth checking how this could've happened.”

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Posted 3 months ago

“Long wait for the pi 5. Fortunate to be a proud owner of the pi 5. Many thanks to Pi hut. I must admit, I did get quite impatient with the long wait, so lucky I did as the prices of Pi 5 have increased in main stream shop. Thank you to the team at Pi hut. My first choice for all my pi needs...”

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Posted 3 months ago

“Good product if slow to be delivered. Missing an item from the order so incomplete at present.”

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Posted 3 months ago

“Parts arrived on time as there never be an issue with this. But out of the four Atting85, I could only manage to program only 2 of them. As for the SparkFun Tiny AVR Programmer, it took a couple of days to get it working. Will look for replacement Attiny85 ICs.”

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Posted 3 months ago

“Not sure as I've bought the right power supply for the Pi 5. Finding the whole thing rather confusing ~ what with so many resellers and having to wait for parts to become available.”

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Posted 3 months ago

The Pi Hut is rated 4.9 based on 85,290 reviews