The Pest Control Co Reviews

Name: The Pest Control Co
Rating: 4.48

4.5 Rating 227 Reviews

88 %

of reviewers recommend The Pest Control Co

Company Reviews

Metrics

4.5

Based on 227 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0800 030 9173

Location:

The Training & Conference Centre, Chapel Street, Melbourne, DE73 8EH

Write Your review

Tell us how The Pest Control Co made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Derek was very polite and helpful in advising how to get rid of a squirrel from the attic. When we needed urgent help Derek came the same day”

Helpful Report

Posted 1 year ago

“Derek was very helpful when he came to check on my house due to a mouse infiltration. He answered all my questions and was very helpful. The Office were very accommodating and helpful when I had to make further appointments.”

Helpful Report

Posted 1 year ago

“Quick response and problem sorted. Derek was friendly and helpful. Thanks...”

Helpful Report

Posted 1 year ago

“Very disappointed in the service. Andrew was in the house less than 40 minutes Couldn’t get the kick board off which is where the mice were getting in so left poison under the sink and around the kitchen only Mice apparently getting in through the air brick, I would have thought for the price £162 which included a 10% discount ! a cover would be included but I was simply directed to Google in order to find and pay for one myself Follow up visit in two weeks another £90! That won’t be happening ! Andrew was very pleasant can’t fault him but I did not feel reassured and it was eye wateringly expensive for the service provided.”

Helpful Report

Posted 1 year ago

Thank you for your review. On the initial booking we will always state the price for the survey and treatment to be placed down. We cannot quote for any proofing over the phone, as at that point we do not know what materials will be required, until the technician has been to site and carried out the survey. The technician will have placed the bait down in the best possible area, without causing damage to your property.

Posted 1 year ago

“The Pest Control Co were the third company who I'd had out to try and sort a rat problem. I am pleased to say that the problem has now been resolved and the staff were very helpful and persistent in getting rid of the rats. I'd definitely recommend their service in Leeds.”

Helpful Report

Posted 1 year ago

“Very poor service in Blackburn. Would not recommend!!!!!!”

Helpful Report

Posted 1 year ago

“This outfit was recommended to me. A prompt efficient service, quickly sorted my problem. Thank you.”

Helpful Report

Posted 1 year ago

Thank you for your feedback, we are pleased you are happy with our service.

Posted 1 year ago

“We had a problem with rats in the loft, apparently a drain problem with a dry line in next doors drain (semi detached) Darron came out and re assured us with his friendly expert knowledge and over the course of a couple of visits not only found the problem but solved it as well.... An excellent service all round, thanks Darron!”

Helpful Report

Posted 1 year ago

Thank you for your feedback Paul, we are pleased you are happy with our service.

Posted 1 year ago

“I had thus company out for vermin control(rats)in my attic ,on return visit was informed there was no activity. ,I still have said vermin now running it seems through my property walls and /or spaces between ceilings of rooms have been unable to contact the company on phone number supplied on invoice. At £162 this is an extremely high price for a problem not solved. Presently too scared to sleep and its affecting my mental health. At a time when I have just lost my husband this is not acceptable. Would not recommend using this company at all.”

Helpful Report

Posted 1 year ago

Thank you for your feedback Sharron. We can see that our technician came back to site following the second visit to place more treatment down for yourself, after this review was written. We hope that the further works carried out at your property has helped resolve the issue. We always advise customers to call us if they are unhappy with our service so that we can rectify any concerns. We are due to make contact with yourself at the beginning of next week to check in, however please make contact with us before this if you are worried.

Posted 1 year ago

“Second field mice invasion this year, first in January and now in November. First company were ok but the response from The Pest Control Co was infinitely better in all kinds of ways. Helpful people on the phones who arranged a visit the same day. Kevin, the technician who came was friendly, very helpful and knowledgeable and much more thorough than the previous one. He explained exactly what he was doing, what he was looking for and asked good questions which led to him inspecting the roof space even though the invasion was in the kitchen. He also uncovered a probable entry point which was not picked up or blocked before. Price was reasonable.”

Helpful Report

Posted 1 year ago

Thank you for your feedback Christine. We are pleased you are happy with our service.

Posted 1 year ago

“Amazing service would highly recommend the company Darren who came out was friendly very knowledgeable and put my mind at ease”

Helpful Report

Posted 1 year ago

Thank you for your feedback, we are pleased you are happy with our service.

Posted 1 year ago

“Don’t have anyone in our area to deal with our suspected problem( woodworm) Phone number is a Worthing number and we live in Worthing.”

Helpful Report

Posted 1 year ago

Thank you for your feedback Suzy. We apologise that we were unable to help with your woodworm issue.

Posted 1 year ago

“Very thorough investigation which I found helpful and reassuring.I will hope it all results in keeping rats away in future.”

Helpful Report

Posted 1 year ago

Thank you for your feedback, we are pleased you are happy with our service.

Posted 1 year ago

“Called today and spoke to a lady, explained to the lady about my problem, she was so rude, no need for it at all. Listen to my call and you will hear how patronising she was. Only left one star because no option to leave none.”

Helpful Report

Posted 1 year ago

Good Morning, unfortunately we cannot find a call under your name on our system to be able to listen to this. Could you please email us at info@pestco.co.uk, with the date and time you made this phone call, along with the telephone number you rang off? We can take a look into this, to see if it was our company. We pride ourselves on excellent customer service.

Posted 1 year ago

“We called for a bedbug big problem at one of our bedroom, the company designated Darren to come and help us. He has being amazing and beyond! A truly hero! He did an amazing job, caring about our stuff and leaving the place in perfect conditions! Hopefully we won’t need them again but I cannot recommend them specially Darren enough! Serious people, fairly quotes and had done the job amazingly great!”

Helpful Report

Posted 1 year ago

Thank you for your feedback, we are pleased you are happy with our service.

Posted 1 year ago

“We had a wasp nest. I have a life threatening allergy to stings. So I phoned The pest control Co. Derek was at our house within 2 hours. He was very professional, knowledgeable and friendly. The price was reasonable and because we are oap's, we had 10% discount (this also applies to NHS workers). I would recommend this service to anyone.”

Helpful Report

Posted 1 year ago

Thank you for your feedback, we are pleased you are happy with our service.

Posted 1 year ago

“Same day discovered woodworm, contacted Pest Control, sent pics and came to survey next day. Treated a few weeks after as was having work done on the house. Jamie was very professional and did a great job. First time buyers, it was a bit stressful, but he was very helpful and we felt assured after. Good guarantee on treatment, just remember VAT on top of quoted price!”

Helpful Report

Posted 1 year ago

“I phone up at 08.30 ish and the lovely Derek turned up about an hour and half later. He dealt with our problem swiftly and efficiently. Thank you for such an amazing service.”

Helpful Report

Posted 1 year ago

“Although based in Malden they refused to come out as far as Latchingdon just 5 mikes away because their technician who covered this area had left! 5 mikes?!?”

Helpful Report

Posted 1 year ago

Rather than booking in any works that we would then need to cancel. We felt it was better to be upfront and honest by telling you the truth, that we were unable to carry out works for yourself in your area, due to the technician not being available for work at this time.

Posted 1 year ago

“Excellent service! I phoned this morning and Kevin was with me within 2 hours. I had initially explained that our wasp nest was located in a very tricky location with difficult access. Kevin was absolutely brilliant and was able to use his expertise and experience in accessing the wasp nest. He explained everything very clearly and came up with a plan before starting work. Despite the challenging access he succeeded. I highly recommend The Pest Control Co and will definitely be using them again if needed. Thank you for your exceptional customer care service.”

Helpful Report

Posted 1 year ago

The Pest Control Co is rated 4.5 based on 227 reviews